having a UCS member server with Kopano webapp installed. After upgraded it from UCS 4.4-9 to UCS 5.0-2 I realized that the webapp didn’t survive the upgrade as /usr/share/kopano-webapp was empty.
Then I tried to re-install it via commandline directly on the member server, which fails:
root@memberserver:/var/lib# univention-app install kopano-webapp
Resolving dependencies for kopano-webapp
Going to install Kopano WebApp (5.3.0.0-1)
Showing License agreement for kopano-webapp=5.3.0.0-1
Showing README for kopano-webapp=5.3.0.0-1
Configuring kopano-webapp=5.3.0.0-1
Creating data directories for kopano-webapp...
Registering UCR for kopano-webapp
Marking kopano-webapp=5.3.0.0-1 as installed
File: /etc/univention/service.info/services/univention-appcenter.cfg
Adding localhost to LDAP object
Setting overview variables
Module: create_portal_entries
Reloading apache2 configuration (via systemctl): apache2.service.
Registering component for kopano-webapp=5.3.0.0-1
File: /etc/apt/sources.list.d/20_ucs-online-component.list
File: /etc/apt/sources.list.d/15_ucs-online-version.list
File: /etc/apt/mirror.list
Ign:1 https://appcenter.software-univention.de/univention-repository/5.0/maintained/component kopano-webapp_20220622120718/all/ InRelease
OK:2 https://updates.software-univention.de ucs502 InRelease
Ign:3 https://appcenter.software-univention.de/univention-repository/5.0/maintained/component kopano-webapp_20220622120718/amd64/ InRelease
OK:4 https://updates.software-univention.de errata502 InRelease
Holen:5 https://appcenter.software-univention.de/univention-repository/5.0/maintained/component kopano-webapp_20220622120718/all/ Release [1.342 B]
Holen:6 https://appcenter.software-univention.de/univention-repository/5.0/maintained/component kopano-webapp_20220622120718/amd64/ Release [1.344 B]
Holen:7 https://appcenter.software-univention.de/univention-repository/5.0/maintained/component kopano-webapp_20220622120718/all/ Release.gpg [801 B]
Holen:8 https://appcenter.software-univention.de/univention-repository/5.0/maintained/component kopano-webapp_20220622120718/amd64/ Release.gpg [801 B]
Holen:9 https://appcenter.software-univention.de/univention-repository/5.0/maintained/component kopano-webapp_20220622120718/all/ Packages [8.886 B]
Holen:10 https://appcenter.software-univention.de/univention-repository/5.0/maintained/component kopano-webapp_20220622120718/amd64/ Packages [8.905 B]
Es wurden 22,1 kB in 3 s geholt (8.370 B/s).
Paketlisten werden gelesen...
Paketlisten werden gelesen...
Abhängigkeitsbaum wird aufgebaut....
Statusinformationen werden eingelesen....
Einige Pakete konnten nicht installiert werden. Das kann bedeuten, dass
Sie eine unmögliche Situation angefordert haben oder, wenn Sie die
Unstable-Distribution verwenden, dass einige erforderliche Pakete noch
nicht erstellt wurden oder Incoming noch nicht verlassen haben.
Die folgenden Informationen helfen Ihnen vielleicht, die Situation zu lösen:
Die folgenden Pakete haben unerfüllte Abhängigkeiten:
kopano4ucs-webapp : Hängt ab von: kopano-webapp soll aber nicht installiert werden
E: Probleme können nicht korrigiert werden, Sie haben zurückgehaltene defekte Pakete.
Failed to install the App
Aborting...
Searching for a package “kopano-webapp” is giving these packages:
root@memberserver:/var/lib# apt search kopano-webapp
Sortierung... Fertig
Volltextsuche... Fertig
kopano-core/ucs502 8.7.0-3 all
Metapackage to install the Kopano Core stack
kopano-webapp-apache2/ucs502 3.5.2+dfsg1-1 all
WebApp for the Kopano Collaboration Platform - Apache2
kopano-webapp-common/ucs502 3.5.2+dfsg1-1 all
WebApp for the Kopano Collaboration Platform - common files
kopano-webapp-contactfax/ucs502 3.5.2+dfsg1-1 all
Kopano WebApp fax plugin
kopano-webapp-files/ucs502 2.1.5+dfsg1-1 all
Kopano WebApp files plugin
kopano-webapp-folderwidgets/ucs502 3.5.2+dfsg1-1 all
Kopano WebApp folder widgets plugin
kopano-webapp-gmaps/ucs502 3.5.2+dfsg1-1 all
Kopano WebApp google maps plugin
kopano-webapp-lighttpd/ucs502 3.5.2+dfsg1-1 all
WebApp for the Kopano Collaboration Platform - Lighttpd
kopano-webapp-nginx/ucs502 3.5.2+dfsg1-1 all
WebApp for the Kopano Collaboration Platform - Nginx
kopano-webapp-pimfolder/ucs502 3.5.2+dfsg1-1 all
Kopano WebApp personal inbox plugin
kopano-webapp-quickitems/ucs502 3.5.2+dfsg1-1 all
Kopano WebApp quick items plugin
kopano-webapp-titlecounter/ucs502 3.5.2+dfsg1-1 all
Kopano WebApp Titlecounter plugin
kopano-webapp-webappmanual/ucs502 3.5.2+dfsg1-1 all
Kopano WebApp Manual plugin
kopano-webapp-zdeveloper/ucs502 3.5.2+dfsg1-1 all
Kopano WebApp developer plugin
→ No package called “kopano-webapp” … was it replaced by “kopano-webapp-common” and “kopano-webapp-apache2”? Then there seems sth. to be wrong with the deps…
23593 packages 22-08-14 20:39:22 [ DEBUG]: Calling /usr/bin/apt-get -o DPkg::Options::=--force-confold -o DPkg::Options::=--force-overwrite -o DPkg::Options::=--force-overwrite-dir --trivial-only=no --assume-yes --auto-remove install -s kopano4ucs-webapp
23593 packages 22-08-14 20:39:22 [ INFO]: Paketlisten werden gelesen...
23593 packages 22-08-14 20:39:22 [ INFO]: Abhängigkeitsbaum wird aufgebaut....
23593 packages 22-08-14 20:39:22 [ INFO]: Statusinformationen werden eingelesen....
23593 packages 22-08-14 20:39:22 [ INFO]: Einige Pakete konnten nicht installiert werden. Das kann bedeuten, dass
23593 packages 22-08-14 20:39:22 [ INFO]: Sie eine unmögliche Situation angefordert haben oder, wenn Sie die
23593 packages 22-08-14 20:39:22 [ INFO]: Unstable-Distribution verwenden, dass einige erforderliche Pakete noch
23593 packages 22-08-14 20:39:22 [ INFO]: nicht erstellt wurden oder Incoming noch nicht verlassen haben.
23593 packages 22-08-14 20:39:22 [ INFO]: Die folgenden Informationen helfen Ihnen vielleicht, die Situation zu lösen:
23593 packages 22-08-14 20:39:22 [ INFO]:
23593 packages 22-08-14 20:39:22 [ INFO]: Die folgenden Pakete haben unerfüllte Abhängigkeiten:
23593 packages 22-08-14 20:39:22 [ INFO]: kopano4ucs-webapp : Hängt ab von: kopano-webapp soll aber nicht installiert werden
What Repos can be found in your /etc/apt/sources.list and /etc/apt/sources.list.d/*.list ? Perhaps something is missing in my case…
It may be that all repos have been deleted, that was the case for me. If you have a subscription for Kopano, the repos should look like this:
/etc/apt/sources.list.d/kopano-core.list
deb https://serial:XXXXXXXXX@download.kopano.io/supported/core:/final/Univention_5.0/ /
deb https://serial:XXXXXXXXX@download.kopano.io/supported/archiver:/final/Univention_5.0/ /
/etc/apt/sources.list.d/kopano-webapp.list
deb https://serial:XXXXXXXXX@download.kopano.io/supported/webapp:/final/Univention_5.0/ /
deb https://serial:XXXXXXXXX@download.kopano.io/supported/files:/final/Univention_5.0/ /
deb https://serial:XXXXXXXXX@download.kopano.io/supported/mdm:/final/Univention_5.0/ /
deb https://serial:XXXXXXXXX@download.kopano.io/supported/smime:/final/Univention_5.0/ /
/etc/apt/sources.list.d/z-push.list
deb https://download.kopano.io/zhub/z-push:/final/Univention_5.0 /
deb https://updates.software-univention.de/ ucs502 main
deb https://updates.software-univention.de/ errata502 main
in 20_ucs-online-component.list:
deb https://appcenter.software-univention.de/univention-repository/5.0/maintained/component/ kopano-core_20220630105644/all/
deb https://appcenter.software-univention.de/univention-repository/5.0/maintained/component/ kopano-core_20220630105644/amd64/
deb https://appcenter.software-univention.de/univention-repository/5.0/maintained/component/ kopano-webapp_20220622120718/all/
deb https://appcenter.software-univention.de/univention-repository/5.0/maintained/component/ kopano-webapp_20220622120718/amd64/
deb https://appcenter.software-univention.de/univention-repository/5.0/maintained/component/ letsencrypt_20211006103329/all/
deb https://appcenter.software-univention.de/univention-repository/5.0/maintained/component/ letsencrypt_20211006103329/amd64/
deb https://appcenter.software-univention.de/univention-repository/5.0/maintained/component/ prometheus-node-exporter_20220426150624/all/
deb https://appcenter.software-univention.de/univention-repository/5.0/maintained/component/ prometheus-node-exporter_20220426150624/amd64/
deb https://appcenter.software-univention.de/univention-repository/5.0/maintained/component/ z-push-kopano_20211125121614/all/
deb https://appcenter.software-univention.de/univention-repository/5.0/maintained/component/ z-push-kopano_20211125121614/amd64/
kopano-core.list, kopano-webapp.list and z-push.list do not have any repos, because I do not have a subscription.
In UMC, I checked the package-management. I see as installed, apart from other things:
Paketname kopano-webapp
Zusammenfassung New and improved WebApp for Kopano
Kategorie web
Installiert Ja
Installierte Version 5.3.0.0-1+173.1
Paketname kopano4ucs-webapp
Zusammenfassung Kopano4ucs kopano-webapp integration package for Univention Corporate Server
Kategorie univention
Installiert Ja
Installierte Version 1.8.5-1
Yesterday, a fix was released for the Kopano Core App, which should eliminate problems when updating to UCS 5. We saw that many kopano-* and univention-* packages were removed during the update. The issue occured when customers with a Kopano subscription had activated the external Kopano repositories in the App settings.
This should not happen anymore since yesterday. While i do not have the time to look into this thread’s issues individually, i suggest to retry the update.
I never had a Kopano subscription nor had I any special Kopano Webapp plugins installed.
In the meanwhile I restored a backup of the member server and so went back to 4.4-9. Then I repeated the update and the problem was the same.
I then had a look at /etc/apt/sources.list.d/20_ucs-online-component.list and indeed… on the Backup DC this file was empty (despite the comments) and on the Master DC these entries could be found (here the WebApp is installed, too):
deb https://appcenter.software-univention.de/univention-repository/5.0/maintained/component/ kopano-webapp_20220622120718/all/
deb https://appcenter.software-univention.de/univention-repository/5.0/maintained/component/ kopano-webapp_20220622120718/amd64/
I simply copied these to the Backup DC and (re-)installed the WebApp by apt-get. After that I did a “univention-app install …” Now things seem to work again.
So IMHO somhow during / after the update there must be a problem related to the template file “/etc/univention/templates/files/etc/apt/sources.list.d/20_ucs-online-component.list” which not correctly determines the existence of the webapp installation.
