UCS and Openproject URL was not found

Hi everbody,

I am currently at new newst public availabe UCS and openproject version. It could be that - with some update - my openproject sopped working. Sadly I noticed that a little bit too late.

When I click on Openproject in the UCS website then the only thing I get is an URL was not found error site… :-/

Has anybody an idea?

Thank You!

Hello,

please send output from:

univention-app info
ps auwx |grep openproject
grep openproj /var/log/univention/system-stats.log |tail -n 20
ucr dump |grep openproject

Thanks :slight_smile:

Sure. Thank you very much for your help! :slight_smile:

root@ucs:~# univention-app info
UCS: 5.0-1 errata203
Installed: letsencrypt=2.0.0-2 radius=5.0 4.4/openid-connect-provider=2.2-konnect-0.33.11-2 4.4/owncloud=10.7.0
Upgradable:
root@ucs:~# ps auwx |grep openproject
systemm+   5957  0.0  2.0 591840 332140 ?       Sl   Feb03   1:13 /opt/openproject/vendor/bundle/ruby/2.7.0/bin/rake jobs:work
postgres   6560  0.0  0.1 207848 21244 ?        Ss   Feb03   0:26 postgres: openproject openproject 172.17.0.4(54634) idle
root      59515  0.0  0.0   6552   828 pts/0    S+   20:53   0:00 grep openproject
root@ucs:~# grep openproj /var/log/univention/system-stats.log |tail -n 20
systemm+   5957  0.0  2.0 591840 332140 ?       Sl   Feb03   1:02  |       |   \_ /opt/openproject/vendor/bundle/ruby/2.7.0/bin/rake jobs:work
postgres   6560  0.0  0.1 207848 21116 ?        Ss   Feb03   0:21  \_ postgres: openproject openproject 172.17.0.4(54634) idle
systemm+   5957  0.0  2.0 591840 332140 ?       Sl   Feb03   1:04  |       |   \_ /opt/openproject/vendor/bundle/ruby/2.7.0/bin/rake jobs:work
postgres   6560  0.0  0.1 207848 21180 ?        Ss   Feb03   0:22  \_ postgres: openproject openproject 172.17.0.4(54634) idle
systemm+   5957  0.0  2.0 591840 332140 ?       Sl   Feb03   1:05  |       |   \_ /opt/openproject/vendor/bundle/ruby/2.7.0/bin/rake jobs:work
postgres   6560  0.0  0.1 207848 21180 ?        Ss   Feb03   0:22  \_ postgres: openproject openproject 172.17.0.4(54634) idle
systemm+   5957  0.0  2.0 591840 332140 ?       Sl   Feb03   1:06  |       |   \_ /opt/openproject/vendor/bundle/ruby/2.7.0/bin/rake jobs:work
postgres   6560  0.0  0.1 207848 21180 ?        Ss   Feb03   0:23  \_ postgres: openproject openproject 172.17.0.4(54634) idle
systemm+   5957  0.0  2.0 591840 332140 ?       Sl   Feb03   1:07  |       |   \_ /opt/openproject/vendor/bundle/ruby/2.7.0/bin/rake jobs:work
postgres   6560  0.0  0.1 207848 21244 ?        Ss   Feb03   0:23  \_ postgres: openproject openproject 172.17.0.4(54634) idle
systemm+   5957  0.0  2.0 591840 332140 ?       Sl   Feb03   1:08  |       |   \_ /opt/openproject/vendor/bundle/ruby/2.7.0/bin/rake jobs:work
postgres   6560  0.0  0.1 207848 21244 ?        Ss   Feb03   0:24  \_ postgres: openproject openproject 172.17.0.4(54634) idle
systemm+   5957  0.0  2.0 591840 332140 ?       Sl   Feb03   1:09  |       |   \_ /opt/openproject/vendor/bundle/ruby/2.7.0/bin/rake jobs:work
postgres   6560  0.0  0.1 207848 21244 ?        Ss   Feb03   0:24  \_ postgres: openproject openproject 172.17.0.4(54634) idle
systemm+   5957  0.0  2.0 591840 332140 ?       Sl   Feb03   1:10  |       |   \_ /opt/openproject/vendor/bundle/ruby/2.7.0/bin/rake jobs:work
postgres   6560  0.0  0.1 207848 21244 ?        Ss   Feb03   0:25  \_ postgres: openproject openproject 172.17.0.4(54634) idle
systemm+   5957  0.0  2.0 591840 332140 ?       Sl   Feb03   1:11  |       |   \_ /opt/openproject/vendor/bundle/ruby/2.7.0/bin/rake jobs:work
postgres   6560  0.0  0.1 207848 21244 ?        Ss   Feb03   0:25  \_ postgres: openproject openproject 172.17.0.4(54634) idle
systemm+   5957  0.0  2.0 591840 332140 ?       Sl   Feb03   1:12  |       |   \_ /opt/openproject/vendor/bundle/ruby/2.7.0/bin/rake jobs:work
postgres   6560  0.0  0.1 207848 21244 ?        Ss   Feb03   0:26  \_ postgres: openproject openproject 172.17.0.4(54634) idle
root@ucs:~# ucr dump |grep openproject
appcenter/apps/openproject/container: df3d47d7acfabb5b487dd1514dd0c57b352632a0ffc358b0b2f5fb991316a226
appcenter/apps/openproject/hostdn: cn=openp-09389662,cn=memberserver,cn=computers,dc=smart-networks-braunschweig,dc=de
appcenter/apps/openproject/image: docker.software-univention.de/ucs-appbox-amd64:4.3-3
appcenter/apps/openproject/ip: 172.17.0.4
appcenter/apps/openproject/ports/80: 40002
appcenter/apps/openproject/status: installed
appcenter/apps/openproject/ucs: 4.3
appcenter/apps/openproject/version: 11.3.2
openproject/autostart: yes
ucs/web/overview/entries/service/openproject/description/de: Open Source Projekt-Management Software und Team Kollaboration
ucs/web/overview/entries/service/openproject/description: Open Source Project Management. Powerful. Easy-to-use. Enterprise class.
ucs/web/overview/entries/service/openproject/icon: /univention/js/dijit/themes/umc/icons/scalable/apps-openproject_20210705143001.svg
ucs/web/overview/entries/service/openproject/label/de: OpenProject
ucs/web/overview/entries/service/openproject/label: OpenProject
ucs/web/overview/entries/service/openproject/link-target: newwindow
ucs/web/overview/entries/service/openproject/link: /openproject/
ucs/web/overview/entries/service/openproject/port_http: 80
ucs/web/overview/entries/service/openproject/port_https: 443

Hello :slight_smile:
Which was your first Version you´ve installed and how did you upgrade? Interface or CLI? Please send also:

 zgrep -C230  -w -i   TypeError  /var/log/univention/appcenter.log*

Hi :slight_smile:

There is no output with the command :confused:

I upgraded the easy way via GUI.

Thanks @vanhaakonnen, what was your eldest UCS Version? Is this an upgrade from 4.4-* ?

Yes. It was upgraded from the 4 train

Thanks @vanhaakonnen,

I’ve been looking into this error would you mind to post me your:

univention-app info 

Thanks ahead.

Hello @vanhaakonnen please check if you can fix this with this article or please wait till we publish an errata update and check then.

Helle @vanhaakonnen the errata has been published.
I hope it helps

I have to bring this up again…

The errata doesn´t help. where can i find the data from the openproject container? If it will not funcion I will check the files manually. Are there any automatically created backups where i can look for the project files?

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