Problem: Printer is not shown in the windows printermanagement

Problem:

Printer is not shown in the windows printermanagement, but is shown in the windows share.

Investigation:

The printer was not shown with his name given in UCS, but with the vendors name

Solution:

There seems to be a wrong link in the registry.
To solve this, you have to remove the printer from UCS, than remove the printer from the registry in ucs. (In windows)

  1. In regedit in windows click “File” in the top left corner and select “Connect Network Registry”. → This is important to get the registration on the UCS server, not in the local Windows registry!
  2. There navigate to \HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows
    NT\CurrentVersion\Print\Printers\
  3. Make a backup of the registration
  4. Select the printer with the wrong name, you should find it in here, and delete the entry.
  5. Leave the registry

Now you can add the printer again, and it should be shown in the printermanagement.

The root cause maybe the comment box, where a wrong name was filled in.

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