Hi,
in the mentioned case the server was not able to connect to the App Center host with http directly. The system had to go through a proxy which was not possible. I dont have more details and can just guess that the 5xx response was thrown by the proxy. A solution depends on the specific environment.
Something to know about how the OX-Updates:
The file /etc/apt/sources.list.d/20_ucs-online-component.list of a system with OXSE4UCS contains a list of URLs like:
deb http://YOURLDBACCOUNT:YOURLDBPASSWORD@software.open-xchange.com/OX6/OXSEforUCS/3.1/maintained/component/frontend72/ ./
deb http://YOURLDBACCOUNT:YOURLDBPASSWORD@software.open-xchange.com/OX6/OXSEforUCS/3.1/maintained/component/backend72/ ./
It might be worth trying to access the host software.open-xchange.com manually like this:
[code]root@slave1:~# wget -S http://YOURLDBACCOUNT:YOURLDBPASSWORD@software.open-xchange.com/OX6/OXSEforUCS/3.1/maintained/
–2013-10-29 16:14:27-- http://YOURLDBACCOUNT:password@software.open-xchange.com/OX6/OXSEforUCS/3.1/maintained/
Resolving software.open-xchange.com… 46.163.124.88
Connecting to software.open-xchange.com|46.163.124.88|:80… connected.
HTTP request sent, awaiting response…
HTTP/1.1 401 Authorization Required
Date: Tue, 29 Oct 2013 15:14:48 GMT
Server: Apache
WWW-Authenticate: Basic realm=“OpenXchange Update Services”
…
Reusing existing connection to software.open-xchange.com:80.
HTTP request sent, awaiting response…
HTTP/1.1 200 OK
Date: Tue, 29 Oct 2013 15:14:48 GMT
Server: Apache
Vary: Accept-Encoding
Content-Length: 734
Keep-Alive: timeout=15, max=99
Connection: Keep-Alive
Content-Type: text/html;charset=UTF-8
Length: 734 [text/html]
Saving to: `index.html’
100%[====================================================================================================================================================>] 734 --.-K/s in 0s
2013-10-29 16:14:27 (62.2 MB/s) - `index.html’ saved [734/734]
[/code]
The saved html-file should show entries like the “component” directory and the string “Apache Server at software.open-xchange.com Port 80”.
Best Regards,
Dirk Ahrnke