Self service password reset not working


#1

SELF SERVICE PASSWORD RESET NOT WORKING

It shows below shown error

Traceback (most recent call last): 
File "/usr/lib/pymodules/python2.7/univention/management/console/protocol/modserver.py", line 271, in handle self.__handler.init() 
File "/usr/lib/pymodules/python2.7/univention/management/console/modules/passwordreset/__init__.py", line 190, in init self.db = TokenDB(MODULE) 
File "/usr/lib/pymodules/python2.7/univention/management/console/modules/passwordreset/tokendb.py", line 53, in __init__ self.conn = self.open_db() 
File "/usr/lib/pymodules/python2.7/univention/management/console/modules/passwordreset/tokendb.py", line 120, in open_db db_name=DB_NAME, db_user=DB_USER, db_pw=password)) 
File "/usr/lib/python2.7/dist-packages/psycopg2/__init__.py", line 179, in connect connection_factory=connection_factory, async=async) OperationalError: 
FATAL: database "selfservice" does not exist"

Kindly help.

UCS version is latest and attached is the error screenshot too


#2

I’m having the same issue! Never changed anything and I don’t know what to do.

Please help!

Thanks.


#3

Can you try to uninstall and reinstall the self service?

Thanks,
Stefan


#4

Had tried uninstall <-> Install many times before? Any patch update for this?


#5

Update : Tried uninstalling and re installing. Still getting same error…


#6

Do you have any logfiles from the installation? If you used the App Center, try /var/log/univention/appcenter.log.


#7

Sorry! But please check this thread Self service password reset not working


#8

Thanks for the hint. Did you try the steps Daniel suggested in his post: Self service password reset not working?