QA: Can I install the UMC Helpdesk Module on my primary server?

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Question

I’m missing the Helpdesk module on my primary:

grafik

How can I fix this?

Answer

Per default this UMC module is only installed on school replicas. A school replica has the following packages installed:

# dpkg -l | awk '/helpdesk/ {print $1,$2,$3}'
ii ucs-school-umc-helpdesk 16.0.7
ii ucs-school-umc-helpdesk-schema 16.0.7

The schema-package is installed on the other servers as well, but ucs-school-umc-helpdesk is only installed per default on school replicas, so you’ll need to install that on any other server where you want to see the module:

univention-install ucs-school-umc-helpdesk
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