OXGuard: "This email was sent using PGP Encryption. In order to read this email, you should use the webmail system for decoding and managing this email."

#1

I’ve installed 4.3-2 and then installed OX App Suite and OX Guard. When I send a secure email:

1.) The guest portal shows, but does not ask for a new password to be created.
2.) The message is not decrypted, I get “This email was sent using PGP Encryption. In order to read this email, you should use the webmail system for decoding and managing this email.”

I’ve checked open-xchange.log.0 and the message I’m getting is:

2018-09-22T15:00:55,255+0100 INFO  [OXWorker-0000056] com.openexchange.guard.servlets.GuardServletAction.logAction(GuardServletAction.java:238)
Command sent "getmessages" from IP 127.0.0.1
 com.openexchange.grizzly.method=POST
 com.openexchange.grizzly.queryString=action=getmessages&respondWithJSON=true
 com.openexchange.grizzly.remoteAddress=127.0.0.1
 com.openexchange.grizzly.remotePort=56092
 com.openexchange.grizzly.requestURI=/oxguard/guest
 com.openexchange.grizzly.serverName=localhost
 com.openexchange.grizzly.servletPath=/oxguard/guest
 com.openexchange.grizzly.threadName=OXWorker-0000056
 com.openexchange.grizzly.userAgent=Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.100 Safari/537.36
 com.openexchange.localhost.ipAddress=172.16.100.210
 com.openexchange.localhost.version=7.10.0-Rev10
 com.openexchange.request.trackingId=673513676-336757146
2018-09-22T15:03:29,239+0100 INFO  [OXTimer-0000054] com.openexchange.monitoring.internal.memory.MemoryMonitoring.run(MemoryMonitoring.java:165)

I’ve tried this on multiple computers and virtual machines, so I believe it should be easy to replicate on any 4.3-2 installation.

#2

Hey,

I think it might be better to ask this in an OX forum. There are probably more people there who know what the underlying causes might be, even if it turns out that it’s something specific about OX runs on UCS. As your log only shows informational messages, and no errors, it doesn’t give us much to go on either.

m.

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