Hi,
After some upgrades, OX-Connector is not working anymore, so the new users cannot login using the OX portal. Old users can with no issue at all.
The hostname is radon, and the FQDN is radon.fabradc.fabra.com.ar.local.
Then on the configuration, for “The server where Open-Xchange is installed *” the value is https://radon.fabradc.fabra.com.ar.local. I can ping this hostname locally on the UCS machine, and it works perfectly.
Checking the /var/log/univention/listener_modules/ox-connector.log file I see the following messages, stating that the connection cannot be made (check the last lines, they are pretty clear):
2024-09-03 01:05:20 INFO Handling PosixPath('/var/lib/univention-appcenter/apps/ox-connector/data/listener/2024-08-28-02-00-16-785449.json')
2024-09-03 01:05:20 INFO Creating Object('oxmail/oxcontext', 'cn=context10,cn=open-xchange,dc=fabradc,dc=fabra,dc=com,dc=ar,dc=local')
2024-09-03 01:05:20 INFO Error while processing /var/lib/univention-appcenter/apps/ox-connector/data/listener/2024-08-28-02-00-16-785449.json
2024-09-03 01:05:20 WARNING Traceback (most recent call last):
2024-09-03 01:05:20 WARNING File "/usr/lib/python3.9/site-packages/urllib3/connection.py", line 169, in _new_conn
2024-09-03 01:05:20 WARNING conn = connection.create_connection(
2024-09-03 01:05:20 WARNING File "/usr/lib/python3.9/site-packages/urllib3/util/connection.py", line 73, in create_connection
2024-09-03 01:05:20 WARNING for res in socket.getaddrinfo(host, port, family, socket.SOCK_STREAM):
2024-09-03 01:05:20 WARNING File "/usr/lib/python3.9/socket.py", line 954, in getaddrinfo
2024-09-03 01:05:20 WARNING for res in _socket.getaddrinfo(host, port, family, type, proto, flags):
2024-09-03 01:05:20 WARNING socket.gaierror: [Errno -2] Name does not resolve
2024-09-03 01:05:20 WARNING
2024-09-03 01:05:20 WARNING During handling of the above exception, another exception occurred:
2024-09-03 01:05:20 WARNING
2024-09-03 01:05:20 WARNING Traceback (most recent call last):
2024-09-03 01:05:20 WARNING File "/usr/lib/python3.9/site-packages/urllib3/connectionpool.py", line 699, in urlopen
2024-09-03 01:05:20 WARNING httplib_response = self._make_request(
2024-09-03 01:05:20 INFO This is consecutive error #74633
2024-09-03 01:05:20 INFO Sleeping for 0 sec
2024-09-03 01:05:20 INFO Successfully processed 0 files during this run
2024-09-03 01:05:20 WARNING File "/usr/lib/python3.9/site-packages/urllib3/connectionpool.py", line 382, in _make_request
2024-09-03 01:05:20 WARNING self._validate_conn(conn)
2024-09-03 01:05:20 WARNING File "/usr/lib/python3.9/site-packages/urllib3/connectionpool.py", line 1010, in _validate_conn
2024-09-03 01:05:20 WARNING conn.connect()
2024-09-03 01:05:20 WARNING File "/usr/lib/python3.9/site-packages/urllib3/connection.py", line 353, in connect
2024-09-03 01:05:20 WARNING conn = self._new_conn()
2024-09-03 01:05:20 WARNING File "/usr/lib/python3.9/site-packages/urllib3/connection.py", line 181, in _new_conn
2024-09-03 01:05:20 WARNING raise NewConnectionError(
2024-09-03 01:05:20 WARNING urllib3.exceptions.NewConnectionError: : Failed to establish a new connection: [Errno -2] Name does not resolve
2024-09-03 01:05:20 WARNING
2024-09-03 01:05:20 WARNING During handling of the above exception, another exception occurred:
2024-09-03 01:05:20 WARNING
2024-09-03 01:05:20 WARNING Traceback (most recent call last):
2024-09-03 01:05:20 WARNING File "/usr/lib/python3.9/site-packages/requests/adapters.py", line 589, i
n send
2024-09-03 01:05:20 WARNING resp = conn.urlopen(
2024-09-03 01:05:20 WARNING File "/usr/lib/python3.9/site-packages/urllib3/connectionpool.py", line 755, in urlopen
2024-09-03 01:05:20 WARNING retries = retries.increment(
2024-09-03 01:05:20 WARNING File "/usr/lib/python3.9/site-packages/urllib3/util/retry.py", line 574, in increment
2024-09-03 01:05:20 WARNING raise MaxRetryError(_pool, url, error or ResponseError(cause))
2024-09-03 01:05:20 WARNING urllib3.exceptions.MaxRetryError:
HTTPSConnectionPool(host='radon.fabradc.fabra.com.ar.local', port=443): Max retries exceeded with url: /webservices/OXContextService?wsdl (Caused by NewConnectionError(': Failed to establish a new connection: [Errno -2] Name does not resolve'))
2024-09-03 01:05:20 WARNING
2024-09-03 01:05:20 WARNING During handling of the above exception, another exception occurred:
2024-09-03 01:05:20 WARNING
2024-09-03 01:05:20 WARNING Traceback (most recent call last):
2024-09-03 01:05:20 WARNING File "/tmp/univention-ox-connector.listener_trigger", line 415, in run_on_files
2024-09-03 01:05:20 WARNING function(obj)
2024-09-03 01:05:20 WARNING File "/usr/lib/python3.9/site-packages/univention/ox/provisioning/__init__.py", line 69, in run
2024-09-03 01:05:20 WARNING create_context(obj)
2024-09-03 01:05:20 WARNING File "/usr/lib/python3.9/site-packages/univention/ox/provisioning/contexts.py", line 64, in create_context
2024-09-03 01:05:20 WARNING if context_exists(obj):
2024-09-03 01:05:20 WARNING File "/usr/lib/python3.9/site-packages/univention/ox/provisioning/contexts.py", line 59, in context_exists
2024-09-03 01:05:20 WARNING return bool(get_obj_by_name_from_ox(Context, context_id, None))
2024-09-03 01:05:20 WARNING File "/usr/lib/python3.9/site-packages/univention/ox/provisioning/helpers.py", line 41, in get_obj_by_name_from_ox
2024-09-03 01:05:20 WARNING return klass.from_ox(context_id, name=name)
2024-09-03 01:05:20 WARNING File "/usr/lib/python3.9/site-packages/univention/ox/soap/backend.py", line 278, in from_ox
2024-09-03 01:05:20 WARNING context_service = cls.service(DEFAULT_CONTEXT)
2024-09-03 01:05:20 WARNING File "/usr/lib/python3.9/site-packages/univention/ox/soap/backend.py", line 105, in service
2024-09-03 01:05:20 WARNING cls._service_objs[cls._object_type][context_id] = OxSoapServiceClass(cls.get_client_credentials(context_id))
2024-09-03 01:05:20 WARNING File "/usr/lib/python3.9/site-packages/univention/ox/soap/services.py", line 155, in __init__
2024-09-03 01:05:20 WARNING self.Type = getattr(client_credentials.types, self._type_name, None)
2024-09-03 01:05:20 WARNING File "/usr/lib/python3.9/site-packages/univention/ox/soap/credentials.py", line 84, in types
2024-09-03 01:05:20 WARNING self.__class__._types = Types(self.server)
2024-09-03 01:05:20 WARNING File "/usr/lib/python3.9/site-packages/univention/ox/soap/types.py", line 71, in __init__
2024-09-03 01:05:20 WARNING self.__class__.wsdl_context = get_wsdl(server, 'Context')
2024-09-03 01:05:20 WARNING File "/usr/lib/python3.9/site-packages/univention/ox/soap/services.py", line 109, in get_wsdl
2024-09-03 01:05:20 WARNING return ZeepClient(WS_URLS[object_type].format(server=server)).wsdl
2024-09-03 01:05:20 WARNING File "/usr/lib/python3.9/site-packages/zeep/client.py", line 76, in __init__
2024-09-03 01:05:20 WARNING self.wsdl = Document(wsdl, self.transport, settings=self.settings)
2024-09-03 01:05:20 WARNING File "/usr/lib/python3.9/site-packages/zeep/wsdl/wsdl.py", line 92, in __init__
2024-09-03 01:05:20 WARNING self.load(location)
2024-09-03 01:05:20 WARNING File "/usr/lib/python3.9/site-packages/zeep/wsdl/wsdl.py", line 95, in load
2024-09-03 01:05:20 WARNING document = self._get_xml_document(location)
2024-09-03 01:05:20 WARNING File "/usr/lib/python3.9/site-packages/zeep/wsdl/wsdl.py", line 155, in _get_xml_document
2024-09-03 01:05:20 WARNING return load_external(
2024-09-03 01:05:20 WARNING File "/usr/lib/python3.9/site-packages/zeep/loader.py", line 89, in load_external
2024-09-03 01:05:20 WARNING content = transport.load(url)
2024-09-03 01:05:20 WARNING File "/usr/lib/python3.9/site-packages/zeep/transports.py", line 123, in load
2024-09-03 01:05:20 WARNING content = self._load_remote_data(url)
2024-09-03 01:05:20 WARNING File "/usr/lib/python3.9/site-packages/zeep/transports.py", line 135, in _load_remote_data
2024-09-03 01:05:20 WARNING response = self.session.get(url, timeout=self.load_timeout)
2024-09-03 01:05:20 WARNING File "/usr/lib/python3.9/site-packages/requests/sessions.py", line 602, in get
2024-09-03 01:05:20 WARNING return self.request("GET", url, **kwargs)
2024-09-03 01:05:20 WARNING File "/usr/lib/python3.9/site-packages/requests/sessions.py", line 589, in request
2024-09-03 01:05:20 WARNING resp = self.send(prep, **send_kwargs)
2024-09-03 01:05:20 WARNING File "/usr/lib/python3.9/site-packages/requests/sessions.py", line 703, in send
2024-09-03 01:05:20 WARNING r = adapter.send(request, **kwargs)
2024-09-03 01:05:20 WARNING File "/usr/lib/python3.9/site-packages/requests/adapters.py", line 622, in send
2024-09-03 01:05:20 WARNING raise ConnectionError(e, request=request)
2024-09-03 01:05:20 WARNING requests.exceptions.ConnectionError: HTTPSConnectionPool(host='radon.fabradc.fabra.com.ar.local', port=443): Max retries exceeded with url: /webservices/OXContextService?wsdl (Caused by NewConnectionError(': Failed to establish a new connection: [Errno -2] Name does not resolve'))
I really don’t understand why is giving the “Name does not resolve” message, if I can ping the FQDN perfectly.
Any ideas?
The versions I’m running are what follows:
root@radon:~# univention-app info
UCS: 5.0-8 errata1109
Installed: adconnector=12.0 fetchmail=6.3.26 mailserver=12.0 open-xchange-text=7.10.6-ucs3 ox-connector=2.2.12 oxseforucs=7.10.6-ucs11 samba-memberserver=4.16 self-service=5.0 self-service-backend=5.0
Upgradable:
Thanks a lot in advance!
Best regards,
HeCSa.