After the Update of Open-Xchange from Version 7.8.3-22 to Version 7.8.3-23 the open-xchange-document-converter does not work anymore after the reboot of the Server. I can not see thumbnails and Previews of attached office-documents.
Error in log:
Documentconverter remote connection could not be established => please check remote converter setup (remoteurl=http://localhost:8008/documentconverterws, async_request=true)
2017-05-17T15:07:47,282+0200 ERROR [OXWorker-0000327] com.openexchange.ajax.requesthandler.DispatcherServlet.logException(DispatcherServlet.java:690)
Error processing request.
netstat does not show something on this port anymore:
root@mail:~# netstat -tulpn |grep 80
tcp 0 0 127.0.0.1:8090 0.0.0.0:* LISTEN 2166/python2.7
tcp6 0 0 127.0.0.1:9999 :::* LISTEN 1080/java
tcp6 0 0 :::80 :::* LISTEN 2722/apache2
tcp6 0 0 127.0.0.1:5701 :::* LISTEN 1080/java
tcp6 0 0 :::42245 :::* LISTEN 1080/java
tcp6 0 0 127.0.0.1:8009 :::* LISTEN 1080/java
Starting or restarting the open-xchange-documentconverter-server does not bring back something listening on that port.
i went back to an older snapshot on my testing-vm just to verify. The document-converter works as expected , the thumbnals of the attachments is created the preview works and netstat shows something listening on Port 8008:
root@ucs-8633:~# netstat -tulpn | grep 80
tcp 0 0 127.0.0.1:8090 0.0.0.0:* LISTEN 31002/python2.7
tcp6 0 0 :::80 :::* LISTEN 964/apache2
tcp6 0 0 127.0.0.1:8008 :::* LISTEN 827/java
tcp6 0 0 127.0.0.1:8009 :::* LISTEN 3350/java
After updating that machine again, the converter stopped working.
Any help would be appreciated.
Greets
Matthias Hütter