Hi @fbartels,
Originally this post was/ is outlook related.
As first I tried to send emails via outlook from a different address with the same user profile but the recipient saw only the primary email address.
Then I read somewhere that I have to set the send as address for the user first. So I logged into webapp to set it. At this step I recognized that the what I am setting there as send as address is not stored.
Yesterday I recognized that this user can not access to it’s home directory using SMB.
At least the last to points where working in the past for this user.
All points are working for other users. So I guess there is an issue with the user profile somehow. The most weird thing in my eyes is that most services are still working without any issues for that user but the different services smb and kopan webapp are causing issues. I now also recognized that this user has to enter it’s username and password randomly on the smartphone which is connected via active sync using zpush.
Might be best to open a new thread for this.
Andy