So we have been trying to find out, both from Univention directly as well as from their partner company in Switzerland, what the licensing and support costs are.
Initially we thought that this would be really straightforward as the Univention website clearly states that €35 is the price for one user seat per year, and that this includes ‘Support for all documented functions in the manual’ - or so we thought.
The service partner in Switzerland tells us that the license, plus support from Univention directly, costs €75 per user/year.
So we contact Univention Sales again, who tell us the same thing. No idea then what the €35 is for, because according to Univention Sales they don’t sell licenses without support! What!?
We are now interested to find out what other people’s experiences have been with Univention Sales. Were you able to get licensing for the advertised price, or were you also told that it actually costs more than double?
Univention Sales did tell us that they are working on improving the price page of the website … Uhm, it’s been like that for a long time, and would take anyone with a basic skill level of website development to inject some text into the page that reflected the actual pricing. So what gives?
