Kopano ZPush Address Book failure

kopano

#1

Last month I upgrade from Zarafa, to Kopano,
Different clients have issues to receive new mail’s, while we resync the device.
So Last Week I wipe a device, install all apps on it and sync them again.
Mail is available, but no address book.
While the in the web-app still available.


#2

Hello @goudduif,
could you please add some basic information about your system?
UCS version and Kopano version at least.

If you can access the commandline, this command should show you all relevant information:

univention-app info

Best regards,
Michael


#3

Thanks for your Quick replay,
here the univention-app info, from my mail server.


#4

Here some more info
And I found the following on the z-push-error.log
16/03/2017 08:25:53 [18216] [FATAL] [User1] Exception: (ProvisioningRequiredException) - Retry after sending a PROVISION command
16/03/2017 08:25:53 [18216] [FATAL] [User1] Exception: (ProvisioningRequiredException) - Retry after sending a PROVISION command
16/03/2017 08:39:08 [18529] [FATAL] [areen] Fatal error: Unknown:0 - Module ‘mapi’ already loaded (32)
16/03/2017 08:39:08 [18529] [FATAL] [areen] Fatal error: Unknown:0 - Module ‘mapi’ already loaded (32)
16/03/2017 08:54:15 [19508] [FATAL] [User2] Fatal error: Unknown:0 - Module ‘mapi’ already loaded (32)
16/03/2017 08:54:15 [19508] [FATAL] [User2] Fatal error: Unknown:0 - Module ‘mapi’ already loaded (32)
16/03/2017 09:05:56 [19617] [FATAL] [User3] Fatal error: Unknown:0 - Module ‘mapi’ already loaded (32)
16/03/2017 09:05:56 [19617] [FATAL] [User3] Fatal error: Unknown:0 - Module ‘mapi’ already loaded (32)
16/03/2017 09:45:26 [19617] [ERROR] [User1] Ignored broken message (SyncMail). Reason: ‘2’ Folderid: ‘U16cff’ message id ‘U16cff:c8b30938bf774f6897130e721f8d3ed6373501000000’
16/03/2017 09:45:26 [19617] [ERROR] [User1] Ignored broken message (SyncMail). Reason: ‘2’ Folderid: ‘U16cff’ message id ‘U16cff:c8b30938bf774f6897130e721f8d3ed6373501000000’
16/03/2017 09:45:27 [21948] [ERROR] [User1] Ignored broken message (SyncAppointment). Reason: ‘2’ Folderid: ‘Udd5bb’ message id ‘Udd5bb:c8b30938bf774f6897130e721f8d3ed62a3501000000’
16/03/2017 09:45:27 [21948] [ERROR] [User1] Ignored broken message (SyncAppointment). Reason: ‘2’ Folderid: ‘Udd5bb’ message id ‘Udd5bb:c8b30938bf774f6897130e721f8d3ed62a3501000000’
Before the migration to Kopano, I didn’t seethese messages.


#5

Hello,
can you clarify what you mean with
goudduif:
Mail is available, but no address book.
Are you referring to the personal contacts folder of the user? Do get to the bottom of this we would need a wbxml logfile of the specific user. Since there are no Z-Push developers around in this forum I would recommend opening a new post over at https://forum.kopano.io/category/27/z-push-when-using-kopano.


#6

While z-push have still some issue’s after the migration from Zarafa, to Kopano, I remove z-push totally with univention-remove z-push*.
Reboot the server,
And reinstall Z-push from the appcenter, But then there’s nothing in the \etc\z-push folder
And on Pacage Managment I see Z-push Package not found in repository.
How can I solve this issue? Are there other package required?