Kopano WebApp / z-push issue


#1

Hi,

we have a problem with displaying HTML formatted emails on IOS and Android devices. The complete content of the email is empty. Using the WebApp or DeskApp, the e-mails are displayed completely, but cannot be downloaded either. When trying, an “Unknown MAPI Error: MAPI_E_CALL_FAILED” is displayed.

Does anyone know the issue or knows how I can narrow down the error?

We currently use the following versions:

Univention Server 4.3-3 errata411

ii kopano-server-packages 8.6.8.10-0+23.1
ii kopano-webapp 3.4.22.1782+80.1
ii kopano-webapp-plugin-desktopnotifications 2.0.1.6+16.1
ii kopano-webapp-plugin-filepreviewer 2.0.0.15+11.1
ii kopano-webapp-plugin-files 2.1.4.293+80.1
ii kopano-webapp-plugin-filesbackend-owncloud 2.1.0.84+35.1
ii kopano-webapp-plugin-filesbackend-smb 2.1.0.48+28.1
ii kopano-webapp-plugin-folderwidgets 3.4.22.1782+80.1
ii kopano-webapp-plugin-mdm 2.1.0.97+33.1
ii kopano-webapp-plugin-smime 2.2.0.171+19.1
ii kopano-webapp-plugin-spell 2.0.0.17+34.1
ii kopano-webapp-plugin-spell-de-de 2.0.0.3+22.1
ii kopano-webapp-plugin-spell-en 2.0.0.1+22.1
ii kopano-webapp-plugin-spell-nl 2.0.0.1+23.1
ii kopano-webapp-plugin-titlecounter 3.4.22.1782+80.1
ii kopano-webapp-plugin-webappmanual 3.4.22.1782+80.1
ii kopano4ucs 1.5.13
ii kopano4ucs-lib 1.5.13
ii kopano4ucs-schema 1.5.13
ii kopano4ucs-udm 1.5.13
ii kopano4ucs-webapp 1.5.13
ii kopano4ucs-z-push 1.4.18
ii z-push-kopano 2.4.5+0-0
ii z-push-kopano-gabsync 2.4.5+0-0

Thanks


#2

Hello @neoc,

this a known effect (has been discussed here in the forum before) and a newer version from our repositories does not show this behaviour anymore. Sometime in the next weeks there will be an update in the appcenter to solve it for others as well.


#3

Ah okay. I’ll wait then. Many thanks for the quick response.