Installation of Collabora Online is not possible

Hello all,

very strange, but Collabora has uninstalled itself. Maybe the the problem was that on the same server was only office installed too. So now it is now possible to install Collabora again. So i need help with.

Error response from daemon: lstat /var/lib/docker/overlay2/7c1b94a8d82ee224214e96f57b4ed292ecaeb2d0d21b52591ff0f6dce4213cae: no such file or directory
Command docker create --hostname colla-37559987 --env-file /var/lib/univention-appcenter/apps/collabora/collabora.env -p 9980:9980/tcp -v /var/lib/univention-appcenter/apps/collabora/data:/var/lib/univention-appcenter/apps/collabora/data -v /etc/apt/apt.conf.d/80proxy:/etc/apt/apt.conf.d/81proxy:ro -v /sys/fs/cgroup:/sys/fs/cgroup:ro -v /var/lib/univention-appcenter/apps/collabora/conf:/var/lib/univention-appcenter/apps/collabora/conf --restart always --cap-add MKNOD -t --tmpfs /run --tmpfs /run/lock --security-opt seccomp:/etc/docker/seccomp-systemd.json -e container=docker docker.software-univention.de/collabora:6.4.0.14 /bin/sh -c bash start-libreoffice.sh failed with: Error response from daemon: lstat /var/lib/docker/overlay2/7c1b94a8d82ee224214e96f57b4ed292ecaeb2d0d21b52591ff0f6dce4213cae: no such file or directory (1)
Error response from daemon: lstat /var/lib/docker/overlay2/7c1b94a8d82ee224214e96f57b4ed292ecaeb2d0d21b52591ff0f6dce4213cae: no such file or directory

Aborting...

I use here here 4.4-7 errata850

Very Thanks and best Regards
Boospy

Hello @boospy,

this is very strange. Looking the app configurations for Collabora and ONLYOFFICE there is no conflict defined to either one. Besides that, the App Center does not uninstall apps randomly.

  1. Where do you Error response lines come from?
  2. What does /var/log/univention/appcenter.log say?

Best regards,
Nico

I agree. Probably for some reason the deinstallation was suggested and I pressed Y (CMD) there. There were many UCS servers, many updates. It was becoming routine. I probably overlooked something there.

Yes this message is from /var/log/univention/appcenter.log during the installation.

In the meantime I’ve tried that again. After it didn’t work, I reinstalled Onlyoffice. Unfortunately, Onlyoffice is nowhere near as good as Collabora on the web.

Hello @boospy,

thank you very much for your additional feedback.

Best regards,
Nico

Ok, this is the whole actual log:

20533 actions.install                  21-01-14 03:51:41 [    INFO]: Going to install Collabora Online Development Edition (6.4.0.14)
 20533 actions.install                  21-01-14 03:51:42 [   DEBUG]: Calling prescript (preinst)
 20533 actions.install                  21-01-14 03:51:42 [   DEBUG]: Calling /var/cache/univention-appcenter/appcenter.software-univention.de/4.4/collabora_20201029111941.preinst --locale de --binddn uid=loma,cn=osit-user,cn=users,dc=osit,dc=cc --bindpwdfile /tmp/tmpJkK5gs --version 6.4.0.14 --error-file /tmp/tmp47GuhR
 20533 actions.install                  21-01-14 03:51:42 [    INFO]: Create appcenter/apps/collabora/docker/params
 20533 actions.install                  21-01-14 03:51:42 [   DEBUG]: /var/cache/univention-appcenter/appcenter.software-univention.de/4.4/collabora_20201029111941.preinst returned with 0
 20533 packages                         21-01-14 03:51:42 [   DEBUG]: Holding LOCK
 20533 actions.install                  21-01-14 03:51:42 [    INFO]: Creating data directories for collabora...
 20533 actions.install                  21-01-14 03:51:42 [    INFO]: Copying /var/cache/univention-appcenter/appcenter.software-univention.de/4.4/collabora_20201029111941.univention-config-registry-variables
 20533 actions.install.progress         21-01-14 03:51:42 [   DEBUG]: 5
 20533 actions.install                  21-01-14 03:51:42 [    INFO]: Registering UCR for collabora
 20533 actions.install                  21-01-14 03:51:42 [    INFO]: Marking collabora=6.4.0.14 as installed
 20533 actions.install                  21-01-14 03:51:45 [    INFO]: Creating /etc/init.d/docker-app-collabora
 20533 actions.install                  21-01-14 03:51:45 [   DEBUG]: Calling /usr/sbin/update-rc.d docker-app-collabora defaults 41 14
 20533 actions.install                  21-01-14 03:51:45 [   DEBUG]: /usr/sbin/update-rc.d returned with 0
 20533 actions.install                  21-01-14 03:51:45 [   DEBUG]: Calling /bin/systemctl daemon-reload
 20533 actions.install                  21-01-14 03:51:45 [   DEBUG]: /bin/systemctl returned with 0
 20533 actions.install                  21-01-14 03:51:45 [    INFO]: Adding localhost to LDAP object
 20533 actions.install                  21-01-14 03:51:46 [   DEBUG]: Calling /etc/init.d/apache2 reload
 20533 actions.install                  21-01-14 03:51:46 [    INFO]: Reloading apache2 configuration (via systemctl): apache2.service.
 20533 actions.install                  21-01-14 03:51:46 [   DEBUG]: /etc/init.d/apache2 returned with 0
 20533 actions.install.progress         21-01-14 03:51:46 [   DEBUG]: 10
 20533 actions.install.progress         21-01-14 03:51:46 [   DEBUG]: 15
 20533 actions.install.progress         21-01-14 03:51:46 [   DEBUG]: 25
 20533 actions.install                  21-01-14 03:51:46 [    INFO]: Registering the container host colla-27063561 for collabora
 20533 actions.install.progress         21-01-14 03:51:46 [   DEBUG]: 30
 20533 actions.install                  21-01-14 03:51:46 [    INFO]: Downloading app image docker.software-univention.de/collabora:6.4.0.14
 20533 docker                           21-01-14 03:51:46 [    INFO]: Running command: docker pull docker.software-univention.de/collabora:6.4.0.14
 20533 docker                           21-01-14 03:51:47 [    INFO]: 6.4.0.14: Pulling from collabora
 20533 docker                           21-01-14 03:51:47 [    INFO]: 7595c8c21622: Already exists
 20533 docker                           21-01-14 03:51:47 [    INFO]: d13af8ca898f: Already exists
 20533 docker                           21-01-14 03:51:47 [    INFO]: 70799171ddba: Already exists
 20533 docker                           21-01-14 03:51:47 [    INFO]: b6c12202c5ef: Already exists
 20533 docker                           21-01-14 03:51:47 [    INFO]: 35075541266d: Already exists
 20533 docker                           21-01-14 03:51:47 [    INFO]: cee04d0fabfc: Already exists
 20533 docker                           21-01-14 03:51:47 [    INFO]: b90b0e41d326: Already exists
 20533 docker                           21-01-14 03:51:47 [    INFO]: Digest: sha256:d0dd7e9558a89a631c52a4ad7c1e354604ce401a0f1c138341c5c5ff12df1902
 20533 docker                           21-01-14 03:51:47 [    INFO]: Status: Image is up to date for docker.software-univention.de/collabora:6.4.0.14
 20533 actions.install                  21-01-14 03:51:47 [    INFO]: Initializing app image
 20533 utils                            21-01-14 03:51:47 [    INFO]: Running command: docker create --hostname colla-27063561 --env-file /var/lib/univention-appcenter/apps/collabora/collabora.env -p 9980:9980/tcp -v /var/lib/univention-appcenter/apps/collabora/data:/var/lib/univention-appcenter/apps/collabora/data -v /etc/apt/apt.conf.d/80proxy:/etc/apt/apt.conf.d/81proxy:ro -v /sys/fs/cgroup:/sys/fs/cgroup:ro -v /var/lib/univention-appcenter/apps/collabora/conf:/var/lib/univention-appcenter/apps/collabora/conf --restart always --cap-add MKNOD -t --tmpfs /run --tmpfs /run/lock --security-opt seccomp:/etc/docker/seccomp-systemd.json -e container=docker docker.software-univention.de/collabora:6.4.0.14 /bin/sh -c bash start-libreoffice.sh
 20533 utils                            21-01-14 03:51:47 [    INFO]: Error response from daemon: lstat /var/lib/docker/overlay2/7c1b94a8d82ee224214e96f57b4ed292ecaeb2d0d21b52591ff0f6dce4213cae: no such file or directory
 20533 utils                            21-01-14 03:51:47 [   ERROR]: Command docker create --hostname colla-27063561 --env-file /var/lib/univention-appcenter/apps/collabora/collabora.env -p 9980:9980/tcp -v /var/lib/univention-appcenter/apps/collabora/data:/var/lib/univention-appcenter/apps/collabora/data -v /etc/apt/apt.conf.d/80proxy:/etc/apt/apt.conf.d/81proxy:ro -v /sys/fs/cgroup:/sys/fs/cgroup:ro -v /var/lib/univention-appcenter/apps/collabora/conf:/var/lib/univention-appcenter/apps/collabora/conf --restart always --cap-add MKNOD -t --tmpfs /run --tmpfs /run/lock --security-opt seccomp:/etc/docker/seccomp-systemd.json -e container=docker docker.software-univention.de/collabora:6.4.0.14 /bin/sh -c bash start-libreoffice.sh failed with: Error response from daemon: lstat /var/lib/docker/overlay2/7c1b94a8d82ee224214e96f57b4ed292ecaeb2d0d21b52591ff0f6dce4213cae: no such file or directory (1)
 20533 packages                         21-01-14 03:51:47 [   DEBUG]: Releasing LOCK
 20533 actions.install                  21-01-14 03:51:47 [CRITICAL]: Error response from daemon: lstat /var/lib/docker/overlay2/7c1b94a8d82ee224214e96f57b4ed292ecaeb2d0d21b52591ff0f6dce4213cae: no such file or directory

 20533 actions.install                  21-01-14 03:51:47 [ WARNING]: Aborting...
 20533 actions.remove                   21-01-14 03:51:47 [   DEBUG]: Calling remove
 20533 actions.remove.progress          21-01-14 03:51:47 [   DEBUG]: 0
 20533 actions.remove                   21-01-14 03:51:47 [    INFO]: Going to remove Collabora Online Development Edition (6.4.0.14)
 20533 actions.remove                   21-01-14 03:51:47 [   DEBUG]: Calling prescript (prerm)
 20533 actions.remove                   21-01-14 03:51:47 [   DEBUG]: /var/cache/univention-appcenter/appcenter.software-univention.de/4.4/collabora_20201029111941.prerm does not exist
 20533 packages                         21-01-14 03:51:47 [   DEBUG]: Holding LOCK
 20533 actions.remove.progress          21-01-14 03:51:47 [   DEBUG]: 5
 20533 actions.remove.progress          21-01-14 03:51:47 [   DEBUG]: 5
 20533 actions.configure                21-01-14 03:51:47 [   DEBUG]: Calling configure
 20533 actions.configure.progress       21-01-14 03:51:47 [   DEBUG]: 0
 20533 actions.configure                21-01-14 03:51:47 [    INFO]: Configuring collabora=6.4.0.14
 20533 actions.configure                21-01-14 03:51:47 [   DEBUG]: /var/cache/univention-appcenter/appcenter.software-univention.de/4.4/collabora_20201029111941.configure_host does not exist
 20533 actions.configure.progress       21-01-14 03:51:47 [   DEBUG]: 100
 20533 actions.stop                     21-01-14 03:51:47 [   DEBUG]: Calling stop
 20533 actions.stop.progress            21-01-14 03:51:47 [   DEBUG]: 0
 20533 actions.stop                     21-01-14 03:51:47 [   DEBUG]: Calling /etc/init.d/docker-app-collabora stop
 20533 actions.stop                     21-01-14 03:51:48 [    INFO]: Stopping docker-app-collabora (via systemctl): docker-app-collabora.service.
 20533 actions.stop                     21-01-14 03:51:48 [   DEBUG]: /etc/init.d/docker-app-collabora returned with 0
 20533 actions.stop.progress            21-01-14 03:51:48 [   DEBUG]: 100
 20533 actions.remove.progress          21-01-14 03:51:48 [   DEBUG]: 45
 20533 actions.remove                   21-01-14 03:51:48 [   DEBUG]: Calling /usr/sbin/update-rc.d docker-app-collabora remove
 20533 actions.remove                   21-01-14 03:51:48 [   DEBUG]: /usr/sbin/update-rc.d returned with 0
 20533 actions.remove                   21-01-14 03:51:48 [    INFO]: Removing localhost from LDAP object
 20533 actions.remove                   21-01-14 03:51:51 [   DEBUG]: Calling /etc/init.d/apache2 reload
 20533 actions.remove                   21-01-14 03:51:51 [    INFO]: Reloading apache2 configuration (via systemctl): apache2.service.
 20533 actions.remove                   21-01-14 03:51:51 [   DEBUG]: /etc/init.d/apache2 returned with 0
 20533 actions.remove.progress          21-01-14 03:51:51 [   DEBUG]: 55
 20533 actions.remove.progress          21-01-14 03:51:51 [   DEBUG]: 60
 20533 actions.remove.progress          21-01-14 03:51:51 [   DEBUG]: 70
 20533 actions.remove.progress          21-01-14 03:51:51 [   DEBUG]: 80
 20533 actions.remove                   21-01-14 03:51:51 [    INFO]: Installing join script /var/cache/univention-appcenter/appcenter.software-univention.de/4.4/collabora_20201029111941.uinst
 20533 actions.remove                   21-01-14 03:51:51 [   DEBUG]: Calling /usr/sbin/univention-run-join-scripts -dcaccount loma -dcpwd /tmp/tmpFp9LZo
 20533 actions.remove                   21-01-14 03:51:58 [ WARNING]: Permission denied (publickey,gssapi-keyex,gssapi-with-mic,keyboard-interactive).
 20533 actions.remove                   21-01-14 03:52:05 [ WARNING]: Permission denied (publickey,gssapi-keyex,gssapi-with-mic,keyboard-interactive).
 20533 actions.remove                   21-01-14 03:52:10 [ WARNING]: Permission denied (publickey,gssapi-keyex,gssapi-with-mic,keyboard-interactive).
 20533 actions.remove                   21-01-14 03:52:10 [    INFO]: Search LDAP binddn: 
 20533 actions.remove                   21-01-14 03:52:10 [    INFO]: 
 20533 actions.remove                   21-01-14 03:52:10 [    INFO]: **************************************************************************
 20533 actions.remove                   21-01-14 03:52:10 [    INFO]: * Running join scripts failed!                                           *
 20533 actions.remove                   21-01-14 03:52:10 [    INFO]: **************************************************************************
 20533 actions.remove                   21-01-14 03:52:10 [    INFO]: * Message:  binddn for user loma not found
 20533 actions.remove                   21-01-14 03:52:10 [    INFO]: **************************************************************************
 20533 actions.remove                   21-01-14 03:52:10 [   DEBUG]: /usr/sbin/univention-run-join-scripts returned with 1
 20533 packages                         21-01-14 03:52:10 [   DEBUG]: Releasing LOCK
 20533 actions.remove                   21-01-14 03:52:10 [    INFO]: Potential script hook folder is unused: /var/lib/univention-appcenter/apps/collabora/local/hooks/post-remove.d
 20533 actions.upgrade-search           21-01-14 03:52:10 [   DEBUG]: Calling upgrade-search
 20533 actions.upgrade-search.progress  21-01-14 03:52:10 [   DEBUG]: 0
 20533 actions.upgrade-search           21-01-14 03:52:10 [   DEBUG]: Checking collabora=6.4.0.14
 20533 actions.upgrade-search.progress  21-01-14 03:52:10 [   DEBUG]: 100
 20533 actions.remove.progress          21-01-14 03:52:10 [   DEBUG]: 100
 20533 utils                            21-01-14 03:52:10 [   DEBUG]: send_information: action=install app=collabora value=Error response from daemon: lstat /var/lib/docker/overlay2/7c1b94a8d82ee224214e96f57b4ed292ecaeb2d0d21b52591ff0f6dce4213cae: no such file or directory
 status=417
 20533 utils                            21-01-14 03:52:10 [   DEBUG]: tracking information: {'status': 417, 'uuid': '8081390e-c1c7-485a-910b-0d6df4131e39', 'app': u'collabora', 'value': 'Error response from daemon: lstat /var/lib/docker/overlay2/7c1b94a8d82ee224214e96f57b4ed292ecaeb2d0d21b52591ff0f6dce4213cae: no such file or directory\n', 'version': u'6.4.0.14', 'role': 'domaincontroller_slave', 'action': 'install', 'system-uuid': '2736258f-c9da-4f9d-83e6-387f791b5a80'}