Fail: Nextcloud 21.0.7 under UCS 4.4-8 + Collabora CODE 6.4.10.10 + Collabora Online 4.2.4

Apps & App Center
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#1

Hello,
take care with updating Collabora Online 4.2.4 (published yesterday) in Nextcloud 21.0.7 and Collabora CODE 6.4.10.10 - do a backup of your system, before you update to it.

Today I updated Collabora Online app in Nextcoud 21.0.7 from 4.2.3 to 4.2.4.
I am using the latest Collabora CODE 6.4.10.10 from Univention App-store, which still is the latest recent version for several months successfully.

But after updating I cannot open documents anymore.

Apache Logfile before updating after clicking on a document in Nextcloud:

xxx.xxx.xxx.xxx - - [12/Feb/2022:15:35:38 +0100] "GET /nextcloud/apps/richdocuments/index?fileId=422&requesttoken=YrMEbFMKqMSe3ZzWRl8A4wifv58J%2Bfm%2Fo2d1onQqAL0%3D%3AJoBpI2Rpg46okuq1EAltkWHK0N1NmJH06D1A8hFeWus%3D HTTP/1.1" 200 8201 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:97.0) Gecko/20100101 Firefox/97.0"
xxx.xxx.xxx.xxx - - [12/Feb/2022:15:35:42 +0100] "GET /nextcloud/apps/notifications/img/notifications-new.svg HTTP/1.1" 200 1713 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:97.0) Gecko/20100101 Firefox/97.0"
xxx.xxx.xxx.xxx - - [12/Feb/2022:15:35:42 +0100] "POST /loleaflet/d12ab86/loleaflet.html?WOPISrc=https%3A%2F%2Fucs.mydomain.de%2Fnextcloud%2Findex.php%2Fapps%2Frichdocuments%2Fwopi%2Ffiles%2F422_ocrdv1wakrog&title=epack-problem-lenovoforum.doc&lang=de&closebutton=1&revisionhistory=1 HTTP/1.1" 200 9331 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:97.0) Gecko/20100101 Firefox/97.0"
172.17.0.1 - - [12/Feb/2022:15:35:43 +0100] "GET /nextcloud/index.php/apps/richdocuments/wopi/files/422_ocrdv1wakrog?access_token=5cH8iBaBADwD3kxmK1K6wrmfUrRrmpSc&access_token_ttl=0&reuse_cookies=_pk_id.14.d95b%3D1d86e7630c2da26a.1644061610. HTTP/1.1" 200 6211 "-" "LOOLWSD HTTP Agent 6.4.10"
172.17.0.1 - - [12/Feb/2022:15:35:43 +0100] "GET /nextcloud/index.php/apps/richdocuments/wopi/files/422_ocrdv1wakrog/contents?access_token=5cH8iBaBADwD3kxmK1K6wrmfUrRrmpSc&access_token_ttl=0&reuse_cookies=_pk_id.14.d95b%3D1d86e7630c2da26a.1644061610. HTTP/1.1" 200 71034 "-" "LOOLWSD HTTP Agent 6.4.10"
...

After updating the app:

xxx.xxx.xxx.xxx - - [12/Feb/2022:15:42:14 +0100] "GET /nextcloud/apps/richdocuments/index?fileId=445&requesttoken=v0pAxpJDIIuUKOUPmeOgmOmkq9RTGcp78n5wkt7Y%2Big%3D%3A%2B3ktiaUgC8GiZ5Nsz7XN6oDxxJYXeKIwuSRFwrusoH4%3D HTTP/1.1" 200 8188 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:97.0) Gecko/20100101 Firefox/97.0"
xxx.xxx.xxx.xxx - - [12/Feb/2022:15:42:15 +0100] "GET /nextcloud/apps/notifications/img/notifications-new.svg HTTP/1.1" 200 1713 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:97.0) Gecko/20100101 Firefox/97.0"
xxx.xxx.xxx.xxx - - [12/Feb/2022:15:42:15 +0100] "GET /nextcloud/ocs/v2.php/apps/notifications/api/v2/notifications HTTP/1.1" 200 1204 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:97.0) Gecko/20100101 Firefox/97.0"
xxx.xxx.xxx.xxx - - [12/Feb/2022:15:42:17 +0100] "POST /nextcloud/apps/text/session/sync HTTP/1.1" 200 1157 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:97.0) Gecko/20100101 Firefox/97.0"
...

In the upper log you can find 5 entries concerning Collabora in the lower only 2.

There are no entries in Apache error_log while both actions and no entry in Nextcloud log.

While updating Collabora Online app in Nextcloud no etry has been created in nextcloud.log.
If anybody gets Collabora working, please ölet me know, how you did it.

#2

Hi @Mornsgrans

I’ve just checked my installation and I can’t complain. It runs on UCS 5.0.1 though - the other version numbers are the same.

Best, Bernd

#3

I am not sure, whether I am on the right way:

I found this in Nextcloud-forum (German)

(in english: The reason for you is probably that there has been a fundamental change since around November. You probably haven’t updated since then. Basically, wherever “lool” was written, “cool” must now be written, and instead of “loleaflet”, “browser” must be written. You can find the whole solution in Ademma’s answer on the following page: )

So basic changes are needed to be done in the Apache configuration. - Collabora CODE in Univention App-store seems to need an update to recent Collabora Online version.

#4

Any ideas, when Univention will fix it?

#5

Hello @Mornsgrans, please let me know what is your errata Level?

root@server# univention-app info

And please show me your images

root@server# docker images

Thanks ahead

#6

Good Morning @ santiago ,

root@ucs:~# docker images
REPOSITORY                                    TAG                 IMAGE ID            CREATED             SIZE
docker.software-univention.de/nextcloud       21.0.7-0            1c36271a798a        3 months ago        1.18GB
docker.software-univention.de/collabora       6.4.10.10           8d8e22d44a64        6 months ago        1.39GB
docker.software-univention.de/onlyoffice-ds   6.3.0.111           30594f63d46c        9 months ago        2.57GB
docker.software-univention.de/nextcloud       15.0.8-0            2cdfc7fe19dc        2 years ago         673MB
docker.software-univention.de/nextcloud       15.0.7-0            2c9f4c017e31        2 years ago         663MB

onlyoffice-ds and Nextcloud 15.x should have been removed, since I unstalled it before installing Collabora CODE resp. while updating to Nextcloud 18

root@ucs:~# docker ps
CONTAINER ID        IMAGE                                               COMMAND                  CREATED             STATUS              PORTS                    NAMES
05c355a7c777        docker.software-univention.de/nextcloud:21.0.7-0    "/bin/sh -c /usr/sbi…"   3 months ago        Up 21 hours         0.0.0.0:40000->80/tcp    affectionate_kepler
57a96a8236eb        docker.software-univention.de/collabora:6.4.10.10   "/bin/sh -c 'bash st…"   5 months ago        Up 21 hours         0.0.0.0:9980->9980/tcp   romantic_mcnulty


root@ucs:~# univention-app info
UCS: 4.4-8 errata1184
Installed: admindiary-backend=1.0 admindiary-frontend=1.0 collabora=6.4.10.10 fetchmail=6.3.26 kopano-core=8.7.1.0-1 kopano-webapp=3.5.14.2539-2 letsencrypt=1.2.2-20 nextcloud=21.0.7-0 openvpn4ucs=1.1.19 z-push-kopano=2.6.2-1
Upgradable:
root@ucs:~#

Yesterday I did update to the lastest errata-release and then tried to install collabora 4.2.4 again - no success, getting a white page only (before my attempt mentioned in posting #1, I also had installed the latest errata previous to collabora-app update and rebooted the system)

btw.: Im I right, that Nextcloud 21 has reached EOL?

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