Can't install OX App Suite


#1

Hello,

I just installed UCS on vps and want to install OX App Suite from app center . But always receiving this error

Error performing the action
The requested action cannot be carried out. Please consider the information listed below in order to resolve the problem and try again.
The following software changes on this host will be applied: 246 packages will be installed / upgraded, 125 packages are erroneous


The following packages will be installed or upgraded:

    altermime
    amavisd-new
    binutils
    bsd-mailx
    ca-certificates-java
    clamav
    clamav-base
    clamav-daemon
    clamav-freshclam
    dbus
    dbus-x11
    dovecot-core
    dovecot-imapd
    dovecot-ldap
    dovecot-lmtpd
    dovecot-managesieved
    dovecot-pop3d
    dovecot-sieve
    fetchmail
    gcc
    gcc-4.7
    gconf2
    gnome-mime-data
    icedtea-7-plugin
    icedtea-netx
    icedtea-netx-common
    java-common
    libaio1
    libarchive-zip-perl
    libasyncns0
    libatk-wrapper-java
    libatk-wrapper-java-jni
    libauthen-sasl-perl
    libavahi-glib1
    libberkeleydb-perl
    libclamav6
    libconvert-binhex-perl
    libconvert-tnef-perl
    libconvert-uulib-perl
    libcrypt-openssl-bignum-perl
    libcrypt-openssl-rsa-perl
    libdbd-mysql-perl
    libdbi-perl
    libencode-locale-perl
    liberror-perl
    libfam0
    libfile-listing-perl
    libflac8
    libfont-afm-perl
    libgif4
    libgnomevfs2-0
    libgnomevfs2-common
    libgomp1
    libhtml-form-perl
    libhtml-format-perl
    libhtml-parser-perl
    libhtml-tagset-perl
    libhtml-template-perl
    libhtml-tree-perl
    libhttp-cookies-perl
    libhttp-daemon-perl
    libhttp-date-perl
    libhttp-message-perl
    libhttp-negotiate-perl
    libio-multiplex-perl
    libio-stringy-perl
    libitm1
    libjson0
    libllvm3.0
    liblwp-mediatypes-perl
    liblwp-protocol-https-perl
    libmail-dkim-perl
    libmail-spf-perl
    libmailtools-perl
    libmime-tools-perl
    libnet-cidr-perl
    libnet-http-perl
    libnet-server-perl
    libnetaddr-ip-perl
    libnspr4
    libnss3
    libogg0
    libpcsclite1
    libpulse0
    libsctp1
    libsndfile1
    libsys-hostname-long-perl
    libsystemd-login0
    libterm-readkey-perl
    libterm-readline-gnu-perl
    libtimedate-perl
    libunix-syslog-perl
    libvorbis0a
    libvorbisenc2
    libwww-perl
    libwww-robotrules-perl
    lksctp-tools
    make
    mysql-client-5.5
    mysql-server
    mysql-server-5.5
    mysql-server-core-5.5
    open-xchange
    open-xchange-admin
    open-xchange-appsuite
    open-xchange-appsuite-backend
    open-xchange-appsuite-help-common
    open-xchange-appsuite-help-de-de
    open-xchange-appsuite-help-en-us
    open-xchange-appsuite-l10n-cs-cz
    open-xchange-appsuite-l10n-de-de
    open-xchange-appsuite-l10n-en-us
    open-xchange-appsuite-l10n-es-es
    open-xchange-appsuite-l10n-es-mx
    open-xchange-appsuite-l10n-fr-ca
    open-xchange-appsuite-l10n-fr-fr
    open-xchange-appsuite-l10n-hu-hu
    open-xchange-appsuite-l10n-it-it
    open-xchange-appsuite-l10n-ja-jp
    open-xchange-appsuite-l10n-lv-lv
    open-xchange-appsuite-l10n-nl-nl
    open-xchange-appsuite-l10n-pl-pl
    open-xchange-appsuite-l10n-ro-ro
    open-xchange-appsuite-l10n-sk-sk
    open-xchange-appsuite-l10n-zh-cn
    open-xchange-appsuite-l10n-zh-tw
    open-xchange-appsuite-manifest
    open-xchange-authentication-ucs
    open-xchange-authorization-standard
    open-xchange-calendar-printing
    open-xchange-client-onboarding
    open-xchange-configjump-generic
    open-xchange-configjump-generic-gui
    open-xchange-core
    open-xchange-dav
    open-xchange-drive
    open-xchange-drive-client-windows
    open-xchange-drive-client-windows-generic
    open-xchange-drive-comet
    open-xchange-drive-help-common
    open-xchange-freebusy
    open-xchange-grizzly
    open-xchange-gui
    open-xchange-gui-l10n
    open-xchange-gui-l10n-cs-cz
    open-xchange-gui-l10n-de-de
    open-xchange-gui-l10n-en-us
    open-xchange-gui-l10n-es-es
    open-xchange-gui-l10n-fr-fr
    open-xchange-gui-l10n-hu-hu
    open-xchange-gui-l10n-it-it
    open-xchange-gui-l10n-ja-jp
    open-xchange-gui-l10n-lv-lv
    open-xchange-gui-l10n-nl-nl
    open-xchange-gui-l10n-pl-pl
    open-xchange-gui-l10n-sk-sk
    open-xchange-gui-l10n-zh-cn
    open-xchange-gui-l10n-zh-tw
    open-xchange-gui-loading-theme-default
    open-xchange-gui-login-theme-default
    open-xchange-gui-themes-default
    open-xchange-gui-wizard-plugin
    open-xchange-gui-wizard-plugin-gui
    open-xchange-halo
    open-xchange-imap
    open-xchange-l10n-cs-cz
    open-xchange-l10n-de-de
    open-xchange-l10n-en-us
    open-xchange-l10n-es-es
    open-xchange-l10n-es-mx
    open-xchange-l10n-fr-ca
    open-xchange-l10n-fr-fr
    open-xchange-l10n-hu-hu
    open-xchange-l10n-it-it
    open-xchange-l10n-ja-jp
    open-xchange-l10n-lv-lv
    open-xchange-l10n-nl-nl
    open-xchange-l10n-pl-pl
    open-xchange-l10n-ro-ro
    open-xchange-l10n-sk-sk
    open-xchange-l10n-zh-cn
    open-xchange-l10n-zh-tw
    open-xchange-mailfilter
    open-xchange-messaging
    open-xchange-meta-backend-ox6
    open-xchange-meta-messaging
    open-xchange-meta-oxucs
    open-xchange-meta-pubsub
    open-xchange-meta-server
    open-xchange-meta-ui-appsuite
    open-xchange-meta-ui-ox6
    open-xchange-oauth
    open-xchange-online-help-de-de
    open-xchange-online-help-en-us
    open-xchange-online-help-es-es
    open-xchange-online-help-fr-fr
    open-xchange-online-help-it-it
    open-xchange-online-help-ja-jp
    open-xchange-online-help-nl-nl
    open-xchange-online-help-pl-pl
    open-xchange-online-help-zh-cn
    open-xchange-online-help-zh-tw
    open-xchange-osgi
    open-xchange-outlook-updater
    open-xchange-pop3
    open-xchange-publish
    open-xchange-push-imapidle
    open-xchange-report-client
    open-xchange-smtp
    open-xchange-spamhandler-spamassassin
    open-xchange-subscribe
    open-xchange-system
    open-xchange-unifiedmail
    open-xchange-updater-drive
    open-xchange-xerces-sun
    openjdk-7-jre
    openjdk-7-jre-headless
    pax
    postgrey
    python-mysqldb
    python-ruamel.ordereddict
    python-ruamel.yaml
    re2c
    ripole
    sieve-connect
    spamassassin
    spamc
    tzdata-java
    univention-antivir-mail
    univention-bind-proxy
    univention-em-client-for-ox
    univention-java
    univention-mail-dovecot
    univention-mail-dovecot-ox
    univention-mail-postfix-ox
    univention-mail-server
    univention-management-console-module-oxldb
    univention-ox
    univention-ox-common
    univention-ox-dependencies-master
    univention-ox-directory-integration
    univention-ox-framework
    univention-ox-meta-singleserver
    univention-postgrey
    univention-sasl
    univention-spamassassin

This operation causes problems in the following packages that cannot be resolved:

    open-xchange
    open-xchange-admin
    open-xchange-appsuite
    open-xchange-appsuite-backend
    open-xchange-appsuite-help-common
    open-xchange-appsuite-help-de-de
    open-xchange-appsuite-help-en-us
    open-xchange-appsuite-l10n-cs-cz
    open-xchange-appsuite-l10n-de-de
    open-xchange-appsuite-l10n-en-us
    open-xchange-appsuite-l10n-es-es
    open-xchange-appsuite-l10n-es-mx
    open-xchange-appsuite-l10n-fr-ca
    open-xchange-appsuite-l10n-fr-fr
    open-xchange-appsuite-l10n-hu-hu
    open-xchange-appsuite-l10n-it-it
    open-xchange-appsuite-l10n-ja-jp
    open-xchange-appsuite-l10n-lv-lv
    open-xchange-appsuite-l10n-nl-nl
    open-xchange-appsuite-l10n-pl-pl
    open-xchange-appsuite-l10n-ro-ro
    open-xchange-appsuite-l10n-sk-sk
    open-xchange-appsuite-l10n-zh-cn
    open-xchange-appsuite-l10n-zh-tw
    open-xchange-appsuite-manifest
    open-xchange-authentication-ucs
    open-xchange-authorization-standard
    open-xchange-calendar-printing
    open-xchange-client-onboarding
    open-xchange-configjump-generic
    open-xchange-configjump-generic-gui
    open-xchange-core
    open-xchange-dav
    open-xchange-drive
    open-xchange-drive-client-windows
    open-xchange-drive-client-windows-generic
    open-xchange-drive-comet
    open-xchange-drive-help-common
    open-xchange-freebusy
    open-xchange-grizzly
    open-xchange-gui
    open-xchange-gui-l10n
    open-xchange-gui-l10n-cs-cz
    open-xchange-gui-l10n-de-de
    open-xchange-gui-l10n-en-us
    open-xchange-gui-l10n-es-es
    open-xchange-gui-l10n-fr-fr
    open-xchange-gui-l10n-hu-hu
    open-xchange-gui-l10n-it-it
    open-xchange-gui-l10n-ja-jp
    open-xchange-gui-l10n-lv-lv
    open-xchange-gui-l10n-nl-nl
    open-xchange-gui-l10n-pl-pl
    open-xchange-gui-l10n-sk-sk
    open-xchange-gui-l10n-zh-cn
    open-xchange-gui-l10n-zh-tw
    open-xchange-gui-loading-theme-default
    open-xchange-gui-login-theme-default
    open-xchange-gui-themes-default
    open-xchange-gui-wizard-plugin
    open-xchange-gui-wizard-plugin-gui
    open-xchange-halo
    open-xchange-imap
    open-xchange-l10n-cs-cz
    open-xchange-l10n-de-de
    open-xchange-l10n-en-us
    open-xchange-l10n-es-es
    open-xchange-l10n-es-mx
    open-xchange-l10n-fr-ca
    open-xchange-l10n-fr-fr
    open-xchange-l10n-hu-hu
    open-xchange-l10n-it-it
    open-xchange-l10n-ja-jp
    open-xchange-l10n-lv-lv
    open-xchange-l10n-nl-nl
    open-xchange-l10n-pl-pl
    open-xchange-l10n-ro-ro
    open-xchange-l10n-sk-sk
    open-xchange-l10n-zh-cn
    open-xchange-l10n-zh-tw
    open-xchange-mailfilter
    open-xchange-messaging
    open-xchange-meta-backend-ox6
    open-xchange-meta-messaging
    open-xchange-meta-oxucs
    open-xchange-meta-pubsub
    open-xchange-meta-server
    open-xchange-meta-ui-appsuite
    open-xchange-meta-ui-ox6
    open-xchange-oauth
    open-xchange-online-help-de-de
    open-xchange-online-help-en-us
    open-xchange-online-help-es-es
    open-xchange-online-help-fr-fr
    open-xchange-online-help-it-it
    open-xchange-online-help-ja-jp
    open-xchange-online-help-nl-nl
    open-xchange-online-help-pl-pl
    open-xchange-online-help-zh-cn
    open-xchange-online-help-zh-tw
    open-xchange-osgi
    open-xchange-outlook-updater
    open-xchange-pop3
    open-xchange-publish
    open-xchange-push-imapidle
    open-xchange-report-client
    open-xchange-smtp
    open-xchange-spamhandler-spamassassin
    open-xchange-subscribe
    open-xchange-system
    open-xchange-unifiedmail
    open-xchange-updater-drive
    open-xchange-xerces-sun
    python-ruamel.ordereddict
    python-ruamel.yaml
    univention-em-client-for-ox
    univention-mail-dovecot-ox
    univention-mail-postfix-ox
    univention-management-console-module-oxldb
    univention-ox
    univention-ox-common
    univention-ox-dependencies-master
    univention-ox-directory-integration
    univention-ox-framework
    univention-ox-meta-singleserver

Do I miss something or packages are broken ? I tested kolab week ago but it was missing some features so decide to test OX . after Kolab I did format hdd and reinstall UCS so nothing left from old installation .


#2

I guess there is bug somewhere in UCS installation because OX sources are not added so why packages can’t be installed . When I manually add sources to 20_ucs-online-component.list as soon as i start installation they are removed again , if I add sources to sources.list I can install ox from command line but after finish install can’t execute 65univention-ox.inst .


#3

Please take a look at

/var/log/univention/management-console-module-appcenter.log /var/log/univention/appcenter.log /var/log/univention/updater.log
There might be error messages that can explain the behavior.

When testing, it might be more convenient to install from the command line:

Greetings
Daniel Tröder


#4

Hello,

So yesterday I was able to install it when added my own sources and from command line “univention-install univention-ox” and few more packages had to install manually . It was working fine to test OX but for production will be not good because UCS control panel didn’t seen that OX are installed . I mail request to licensing cost yesterday so I hope before we install on production server this issue can be fixed . I attach log files to this post .

management-console-module-appcenter.log (75.9 KB)
appcenter.log (24.4 KB)
updater.log (8.99 KB)


#5

The actual installation is missing in those logfiles, as it was not done using the appcenter. Please retry installing through the appcenter and check, if there is relevant information in those logfiles.

For a manual installation you’d have to install these packages: univention-ox-meta-singleserver univention-ox-dependencies-master

What is the UCS server role (master, backup, slave, member) of the server you are installing on?

Greetings
Daniel Tröder


#6

First time I did install from app center , now I clean logs and try install again, updater.log is empty so I didn’t attach it . And UCS is master and latest version with latest updates . There in management-console-module-appcenter.log are warnings " ( WARN ) : open-xchange-l10n-pl-pl: Untrusted origin " and all OX packages has same warning can it’s be the problem ? And forgot to mention UCS installed on VPS .

management-console-module-appcenter.log (66.1 KB)
appcenter.log (1.77 KB)


#7

The signature file on the update server was not up2date. This has been fixed. Please retry the installation.

Sorry for your trouble
Daniel Tröder


#8

Work like a charm! Thank you .
Have quick question we are little bit in hurry to setup everything on production server do you know how long sales team takes to respond with a quote for the licensing ? I sent email from @***.com . Thank you .


#9

Hi,
Can you please help me install my own certificate in all SSl portion of UCS? I am a bit confused about the process.

Thanks in Advance.


#10

Hey @nirjhar,

please don’t hijack 8 month old topics that are about a completely other topic. Feel free to open a new one :slight_smile:

In the meanwhile: For most services (Apache (HTTPS), Postfix (SMTP) and Dovecot (IMAP) are relevant for Open-Xchange) the SSL certificates can be configured via UCR. Just search for ssl/certificate and ssl/key.

Best regards,
Michael Grandjean