Can not install OpenProject

khampasith · June 5, 2018, 4:06am

Hi
I try to install OpenProject so many times, but I got error when system is tring to join, look at my log below

9253 actions.install.container.1777   18-06-05 10:53:08 [    INFO]: Successfully installed requests chardet idna urllib3 certifi
  9253 actions.install.container.1777   18-06-05 10:53:08 [    INFO]: Cleaning up...
  9253 actions.install.container.1777   18-06-05 10:53:50 [    INFO]: Setting repository/online/unmaintained
  9253 actions.install.container.1777   18-06-05 10:53:50 [    INFO]: File: /etc/apt/sources.list.d/20_ucs-online-component.list
  9253 actions.install.container.1777   18-06-05 10:53:50 [    INFO]: File: /etc/apt/mirror.list
  9253 actions.install.container.1777   18-06-05 10:53:50 [    INFO]: File: /etc/apt/sources.list.d/15_ucs-online-version.list
  9253 actions.install.container.1777   18-06-05 10:53:50 [    INFO]: Joining
  9253 actions.install.container.1777   18-06-05 10:53:50 [    INFO]: univention-join: joins a computer to an ucs domain
  9253 actions.install.container.1777   18-06-05 10:53:50 [    INFO]: copyright (c) 2001-2017 Univention GmbH, Germany
  9253 actions.install.container.1777   18-06-05 10:53:50 [    INFO]:
  9253 actions.install.container.1777   18-06-05 10:53:50 [    INFO]: Search DC Master:  done
  9253 actions.install.container.1777   18-06-05 10:53:57 [    INFO]: Check DC Master:
  9253 actions.install.container.1777   18-06-05 10:53:57 [    INFO]:
  9253 actions.install.container.1777   18-06-05 10:53:57 [    INFO]: **************************************************************************
  9253 actions.install.container.1777   18-06-05 10:53:57 [    INFO]: * Join failed!                                                           *
  9253 actions.install.container.1777   18-06-05 10:53:57 [    INFO]: * Contact your system administrator                                      *
  9253 actions.install.container.1777   18-06-05 10:53:57 [    INFO]: **************************************************************************
  9253 actions.install.container.1777   18-06-05 10:53:57 [    INFO]: * Message:  ssh-login for Administrator@ucs.xxxxxx.la failed. Maybe you entered a wrong password.
  9253 actions.install.container.1777   18-06-05 10:53:57 [    INFO]: **************************************************************************
  9253 actions.install.container.1777   18-06-05 10:53:57 [ WARNING]: Something went wrong while joining the system
  9253 actions.install.container.1777   18-06-05 10:53:57 [ WARNING]: Setup failed
  9253 actions.install.container.1777   18-06-05 10:53:57 [CRITICAL]: Something went wrong while joining the system

  9253 actions.install.container.1777   18-06-05 10:53:57 [CRITICAL]: Setup failed

  9253 actions.install                  18-06-05 10:53:57 [CRITICAL]: Setup script failed!
  9253 actions.install                  18-06-05 10:53:57 [ WARNING]: Aborting...
  9253 actions.remove                   18-06-05 10:53:57 [   DEBUG]: Calling remove
  9253 actions.remove.progress          18-06-05 10:53:57 [   DEBUG]: 0
  9253 actions.remove                   18-06-05 10:53:57 [    INFO]: Going to remove OpenProject (7.3.1)

Any one can help me please
Thank you
Best regards

khampasith · June 16, 2018, 3:59am

Any one have any solution?

Moritz_Bunkus · June 16, 2018, 6:58am

Hey,

what’s the output of the following commands when run on the machine you’re trying to install OpenProject on:

hostname -f
host ucs.$(ucr get domainname)
host $(ucr get ldap/master)
ucr search --brief 'nameserver\d|forwarder'

Please also try the following ssh login and post what’s output:

ssh administrator@ucs.$(ucr get domainname)

Kind regards,
mosu

khampasith · June 19, 2018, 1:53am

Hi
Out put here

root@email:~# hostname -f
email.xxxxxx.la
root@email:~# host ucs.$(ucr get domainname)
ucs.xxxxxx.la has address 202.62.XXX.XXX
root@email:~# host $(ucr get ldap/master)
email.xxxxxx.la has address 10.0.XXX.XX
root@email:~# ucr search --brief 'nameserver\d|forwarder'
dns/forwarder1: 10.0.XX.XX
dns/forwarder2: <empty>
dns/forwarder3: <empty>
nameserver1: 10.0.XX.XX
nameserver2: 8.8.8.8
nameserver3: <empty>
root@email:~# ssh administrator@ucs.$(ucr get domainname)
The authenticity of host 'ucs.xxxxxx.la (202.62.XXX.XXX)' can't be established.
RSA key fingerprint is be:XX:9b:bb:34:XX:e4:XX:29:6c:XX:1f:32:XX:78:82.
Are you sure you want to continue connecting (yes/no)? y
Please type 'yes' or 'no': yes
Warning: Permanently added 'ucs.xxxxxx.la,202.62.XXX.XXX' (RSA) to the list of known hosts.
This system is for authorized use only.
administrator@ucs.xxxxxx.la's password:
Permission denied, please try again.
administrator@ucs.xxxxxx.la's password:
Permission denied, please try again.
administrator@ucs.xxxxxx.la's password:
Permission denied (publickey,password).
root@email:~#

Moritz_Bunkus · June 19, 2018, 6:28am

Hey,

I’m confused. Your Univention DC Master is email.yourdomain, that’s also the server you want to install OpenProject on, but OpenProject tries to ssh into a host called ucs.yourdomain? Can you please elaborate on your network and machines a bit more? How many UCS servers do you have, what are their host names, what is that ucs.yourdomain supposed to be?

Kind regards,
mosu

khampasith · June 19, 2018, 6:49am

Hey
I have only one UCS server but I don’t know where is ucs.mydomain comes form, I try to add my DNS “ucs.mydomain” to forward to my UCS server and I try to “ssh administrator@ucs.$(ucr get domainname)” and input my root password but Permission denied, please try again.

Moritz_Bunkus · June 19, 2018, 7:06am

Hey,

well, it seems that you managed to screw up your DNS configuration somewhat. There are important DNS entries that must be correct in order for the UCS domain to function properly. Please post the output of the following:

host -t srv -l $(ucr get domainname) localhost

m.

khampasith · June 19, 2018, 7:10am

Hey
Here is output

root@email:~# host -t srv -l $(ucr get domainname) localhost
Using domain server:
Name: localhost
Address: 127.0.0.1#53
Aliases:

Host mydomainname.la not found: 2(SERVFAIL)
; Transfer failed.
root@email:~#

Moritz_Bunkus · June 19, 2018, 7:14am

Huh? Alright, let’s try this instead:

host -t srv -l $(ucr get domainname) $(ucr get nameserver1)

khampasith · June 19, 2018, 7:16am

root@email:~# host -t srv -l $(ucr get domainname) $(ucr get nameserver1)
Using domain server:
Name: 10.0.XXX.XX
Address: 10.0.XXX.XX#53
Aliases:

Host mydomainname.la not found: 5(REFUSED)
; Transfer failed.
root@email:~#

Moritz_Bunkus · June 19, 2018, 7:21am

I honestly don’t know how to interpret what you’re showing me, because your DNS setup looks very, very broken. Maybe someone else here can make heads or tails of it.

khampasith · June 19, 2018, 7:30am

I think I have more problem with domain join
Join%20f
Join%20f2

plagri · January 16, 2020, 2:49pm

Hi Friends,
I can’t install OpenProject in UCS, because of error in domain joining. My UCS server has allready joined in my Active Directory domain. I have a question: Why installation procedure have to make join to domain?
It’s stupid
Please help to install OpenProject package in my UCS without errors!

Best Regards,
Plamen Gribachev