Can not install OpenProject

openproject

#1

Hi
I try to install OpenProject so many times, but I got error when system is tring to join, look at my log below

9253 actions.install.container.1777   18-06-05 10:53:08 [    INFO]: Successfully installed requests chardet idna urllib3 certifi
  9253 actions.install.container.1777   18-06-05 10:53:08 [    INFO]: Cleaning up...
  9253 actions.install.container.1777   18-06-05 10:53:50 [    INFO]: Setting repository/online/unmaintained
  9253 actions.install.container.1777   18-06-05 10:53:50 [    INFO]: File: /etc/apt/sources.list.d/20_ucs-online-component.list
  9253 actions.install.container.1777   18-06-05 10:53:50 [    INFO]: File: /etc/apt/mirror.list
  9253 actions.install.container.1777   18-06-05 10:53:50 [    INFO]: File: /etc/apt/sources.list.d/15_ucs-online-version.list
  9253 actions.install.container.1777   18-06-05 10:53:50 [    INFO]: Joining
  9253 actions.install.container.1777   18-06-05 10:53:50 [    INFO]: univention-join: joins a computer to an ucs domain
  9253 actions.install.container.1777   18-06-05 10:53:50 [    INFO]: copyright (c) 2001-2017 Univention GmbH, Germany
  9253 actions.install.container.1777   18-06-05 10:53:50 [    INFO]:
  9253 actions.install.container.1777   18-06-05 10:53:50 [    INFO]: Search DC Master:  done
  9253 actions.install.container.1777   18-06-05 10:53:57 [    INFO]: Check DC Master:
  9253 actions.install.container.1777   18-06-05 10:53:57 [    INFO]:
  9253 actions.install.container.1777   18-06-05 10:53:57 [    INFO]: **************************************************************************
  9253 actions.install.container.1777   18-06-05 10:53:57 [    INFO]: * Join failed!                                                           *
  9253 actions.install.container.1777   18-06-05 10:53:57 [    INFO]: * Contact your system administrator                                      *
  9253 actions.install.container.1777   18-06-05 10:53:57 [    INFO]: **************************************************************************
  9253 actions.install.container.1777   18-06-05 10:53:57 [    INFO]: * Message:  ssh-login for Administrator@ucs.xxxxxx.la failed. Maybe you entered a wrong password.
  9253 actions.install.container.1777   18-06-05 10:53:57 [    INFO]: **************************************************************************
  9253 actions.install.container.1777   18-06-05 10:53:57 [ WARNING]: Something went wrong while joining the system
  9253 actions.install.container.1777   18-06-05 10:53:57 [ WARNING]: Setup failed
  9253 actions.install.container.1777   18-06-05 10:53:57 [CRITICAL]: Something went wrong while joining the system

  9253 actions.install.container.1777   18-06-05 10:53:57 [CRITICAL]: Setup failed

  9253 actions.install                  18-06-05 10:53:57 [CRITICAL]: Setup script failed!
  9253 actions.install                  18-06-05 10:53:57 [ WARNING]: Aborting...
  9253 actions.remove                   18-06-05 10:53:57 [   DEBUG]: Calling remove
  9253 actions.remove.progress          18-06-05 10:53:57 [   DEBUG]: 0
  9253 actions.remove                   18-06-05 10:53:57 [    INFO]: Going to remove OpenProject (7.3.1)

Any one can help me please
Thank you
Best regards


#2

Any one have any solution?


#3

Hey,

what’s the output of the following commands when run on the machine you’re trying to install OpenProject on:

hostname -f
host ucs.$(ucr get domainname)
host $(ucr get ldap/master)
ucr search --brief 'nameserver\d|forwarder'

Please also try the following ssh login and post what’s output:

ssh administrator@ucs.$(ucr get domainname)

Kind regards,
mosu


#4

Hi
Out put here

root@email:~# hostname -f
email.xxxxxx.la
root@email:~# host ucs.$(ucr get domainname)
ucs.xxxxxx.la has address 202.62.XXX.XXX
root@email:~# host $(ucr get ldap/master)
email.xxxxxx.la has address 10.0.XXX.XX
root@email:~# ucr search --brief 'nameserver\d|forwarder'
dns/forwarder1: 10.0.XX.XX
dns/forwarder2: <empty>
dns/forwarder3: <empty>
nameserver1: 10.0.XX.XX
nameserver2: 8.8.8.8
nameserver3: <empty>
root@email:~# ssh administrator@ucs.$(ucr get domainname)
The authenticity of host 'ucs.xxxxxx.la (202.62.XXX.XXX)' can't be established.
RSA key fingerprint is be:XX:9b:bb:34:XX:e4:XX:29:6c:XX:1f:32:XX:78:82.
Are you sure you want to continue connecting (yes/no)? y
Please type 'yes' or 'no': yes
Warning: Permanently added 'ucs.xxxxxx.la,202.62.XXX.XXX' (RSA) to the list of known hosts.
This system is for authorized use only.
administrator@ucs.xxxxxx.la's password:
Permission denied, please try again.
administrator@ucs.xxxxxx.la's password:
Permission denied, please try again.
administrator@ucs.xxxxxx.la's password:
Permission denied (publickey,password).
root@email:~#


#5

Hey,

I’m confused. Your Univention DC Master is email.yourdomain, that’s also the server you want to install OpenProject on, but OpenProject tries to ssh into a host called ucs.yourdomain? Can you please elaborate on your network and machines a bit more? How many UCS servers do you have, what are their host names, what is that ucs.yourdomain supposed to be?

Kind regards,
mosu


#6

Hey
I have only one UCS server but I don’t know where is ucs.mydomain comes form, I try to add my DNS “ucs.mydomain” to forward to my UCS server and I try to “ssh administrator@ucs.$(ucr get domainname)” and input my root password but Permission denied, please try again.


#7

Hey,

well, it seems that you managed to screw up your DNS configuration somewhat. There are important DNS entries that must be correct in order for the UCS domain to function properly. Please post the output of the following:

host -t srv -l $(ucr get domainname) localhost

m.


#8

Hey
Here is output

root@email:~# host -t srv -l $(ucr get domainname) localhost
Using domain server:
Name: localhost
Address: 127.0.0.1#53
Aliases:

Host mydomainname.la not found: 2(SERVFAIL)
; Transfer failed.
root@email:~#

#9

Huh? Alright, let’s try this instead:

host -t srv -l $(ucr get domainname) $(ucr get nameserver1)

#10
root@email:~# host -t srv -l $(ucr get domainname) $(ucr get nameserver1)
Using domain server:
Name: 10.0.XXX.XX
Address: 10.0.XXX.XX#53
Aliases:

Host mydomainname.la not found: 5(REFUSED)
; Transfer failed.
root@email:~#

#11

I honestly don’t know how to interpret what you’re showing me, because your DNS setup looks very, very broken. Maybe someone else here can make heads or tails of it.


#12

I think I have more problem with domain join
Join%20f
Join%20f2