we are using Univention for quite some time now and we are really happy with how it works.
Usually I am able to fix my issues through searching this forum or reading the documentation, but for this one, I need some more help.
My current UCS Version is: 4.4-2
The Z-Push for Kopano Version is 2.4.5
To break the issue down: A new user is unable to receive E-Mails in their Outlook App.
“Older” users (like 2 months ago) still work fine and can connect normally and receive their E-Mails.
I already checked the logs and stumbled across something weird. All those new Clients which are trying to connect have a # in front of their name for some reason.
31/10/2019 07:26:25 [ 8253] [ INFO] [#a.haettig] AuthenticationRequiredException: Access denied. Please send authorisation information - code: 0 - file: /usr/share/z-push/index.php:56 31/10/2019 07:26:25 [ 8253] [ INFO] [#a.haettig] User-agent: 'unknown' 31/10/2019 07:26:25 [ 8253] [FATAL] [#a.haettig] Exception: (AuthenticationRequiredException) - Access denied. Please send authorisation information 31/10/2019 07:26:25 [ 8253] [ INFO] [#a.haettig] cmd='Options' memory='1.56 MiB/2.00 MiB' time='0.02s' devType='Outlook' devId='XXX' getUser='a.haettig' from='XXXX' idle='0s' version='2.4.5+0-0' method='OPTIONS' httpcode='401'
It might be because of a Univention update or a Z-Push update. I am really unsure. I looked through the log files and also the permissions but no matter what I choose, it fails at this state. I also looked through some log files and the z-push configuration files but was unable to track down this weird # .