Assistance with UCS Email Setup – User Password Management

UCS - Univention Corporate Server
1

Dear all,

I’m new to UCS email setup and would appreciate some guidance. I’d like to enable users to create and reset their own passwords, but I’m having trouble getting this to work. I’ve followed several online guides, but either they’re not effective or I might be missing something.

I’ve already installed the Email app from the App Center. If anyone could walk me through the correct steps or share a working approach, I’d be very grateful.

Thank you in advance for your support.

2

You are probably looking for this:

3

Thanks, what about setting up emails?

4

The same. UCS is a central LDAP/AD. User=Mailuser

5

I’m still having some difficulty understanding the guide you’ve provided. Let me explain what I’ve done so far:

  • I’ve successfully installed the Mail app and configured it by adding our primary email domain (e.g., company.com).
  • When creating users, I also assign them their respective email addresses in the email section.
  • However, when I attempt a password reset, although I see a message indicating that a token has been sent, the email never arrives, not even in the spam folder.
  • After checking the mail logs, here’s what I found:

2025-07-23T15:17:55.629560+03:00 server postfix/smtpd[65266]: disconnect from localhost[127.0.0.1] ehlo=1 xforward=1 mail=1 rcpt=1 data=1 quit=1 commands=6
2025-07-23T15:17:55.630948+03:00 server postfix/qmgr[64680]: 98FBE783ADD: from=root@server.corp.ad.org, size=1073, nrcpt=1 (queue active)
2025-07-23T15:17:55.632593+03:00 server amavis[2012]: (02012-03) Passed CLEAN {RelayedInbound}, [127.0.0.1] root@server.corp.ad.org → user1@netserve.org, Message-ID: 20250723121755.6D53E783B86@server.corp.ad.org, mail_id: ndSz9DZ3Z_bD, Hits: -0.001, size: 424, queued_as: 98FBE783ADD, 145 ms
2025-07-23T15:17:55.633306+03:00 server postfix/smtp[65263]: 6D53E783B86: to=user1@netserve.org, relay=127.0.0.1[127.0.0.1]:10024, delay=0.2, delays=0.05/0.01/0/0.14, dsn=2.0.0, status=sent (250 2.0.0 from MTA(smtp:[127.0.0.1]:10025): 250 2.0.0 Ok: queued as 98FBE783ADD)
2025-07-23T15:17:55.633543+03:00 server postfix/qmgr[64680]: 6D53E783B86: removed
2025-07-23T15:17:55.679680+03:00 server postfix/lmtp[65267]: 98FBE783ADD: to=user1@netserve.org, relay=server.corp.ad.org[private/dovecot-lmtp], delay=0.06, delays=0.01/0.01/0.01/0.03, dsn=2.0.0, status=sent (250 2.0.0 user1@netserve.org DNKrJvPSgGj0/gAAy25UWg Saved)
2025-07-23T15:17:55.680105+03:00 server postfix/qmgr[64680]: 98FBE783ADD: removed

6

I have to admit that I’ve never tried the reset method. Here, users simply reset their passwords using the self-service option. Have you stored a reset address for each user?

password_reset
password_reset1626×1027 91 KB

7

Hello, I will do this on Monday the give you feedback. Thanks for your help.

1 Like
8

Hello, I tried this option by adding an email but I still can’t get the token. I also tried working on postfix in the server which is working and able to send emails after trying on the CLI. But when I try this on the univention portal it doesn’t work, it just says token sent succesfully but I can’t find it in my email. At this point i am not sure what to do next.