App installation error

azizkazdal · September 2, 2019, 2:53pm

Hello,
When I try to execute this command I am getting below message ?

root@ucserver:~# univention-app Install nextcloud
Ignoring /var/cache/univention-appcenter/appcenter.software-univention.de/4.4/samba-memberserver.ini because of id: Value required
Ignoring /var/cache/univention-appcenter/appcenter.software-univention.de/4.4/webuntis_20161128154633.ini because of id: Value required
Ignoring /var/cache/univention-appcenter/appcenter.software-univention.de/4.4/dhcp-server.ini because of id: Value required

Is it something with related to command I wrote ? Or is it something else ?

gulden · September 4, 2019, 7:07am

Hello @azizkazdal

can you please post the output of univention-app info?

By the way, did the installation of Nextcloud succeed?

Thank you very much.

Best regards,
Nico

gulden · September 4, 2019, 7:44am

Hello @azizkazdal,

something seems to be broken in your local App Center cache. To fix it, you need to download the App Center data for the local cache again. This can be done with:

univention-app update

To be sure that no old cache data does interfere, you could delete the cache before with:

rm -v /var/cache/univention-appcenter/appcenter.software-univention.de/4.4/.*

I hope this helps.

Best regards,
Nico

azizkazdal · September 4, 2019, 8:48am

When I first install UCS I choosed Turkey as region and I could not manage to install properly UCS. Then did a clean install with default setting and nextcloud successfuly installed. But now I have problem with SuiteCRM

here you can find our univention-app info result
Last login: Tue Sep 3 13:59:31 2019 from 192.168.50.123
root@ucserver:~# univention-app info
UCS: 4.4-1 errata245
Installed: adconnector=12.0 samba-memberserver=4.7 4.3/rocketchat=1.2.1 4.1/next cloud=16.0.4-0
Upgradable:

azizkazdal · September 4, 2019, 8:49am

I installed it againg with default setting and no more cache error for now

gulden · September 5, 2019, 8:55am

Hello @azizkazdal,

now I’m puzzled.

The cache error is gone. That’s good.
You had problems with SuiteCRM. Can you please provide more details about the error?

Best regards,
Nico

azizkazdal · September 5, 2019, 1:19pm

hi @gulden
me to
On the installation screen getting “can not connect to ldap server” “insufficient access” … some thing like this message.
I am using user “kazdal” and have permission to AD server.
here detail log ;

21298 actions.remove 19-09-05 16:16:12 [ DEBUG]: /usr/sbin/univention-run-join-scripts returned with 0
21298 packages 19-09-05 16:16:12 [ DEBUG]: Releasing LOCK
21298 actions.upgrade-search 19-09-05 16:16:12 [ DEBUG]: Calling upgrade-search
21298 actions.upgrade-search.progress 19-09-05 16:16:12 [ DEBUG]: 0
21298 actions.upgrade-search 19-09-05 16:16:12 [ DEBUG]: Checking 4.3/digitec-suitecrm=7.11.3
21298 actions.upgrade-search.progress 19-09-05 16:16:12 [ DEBUG]: 100
21298 actions.remove.progress 19-09-05 16:16:12 [ DEBUG]: 100
21298 utils 19-09-05 16:16:12 [ DEBUG]: send_information: action=install app=digitec-suitecrm value={‘code’: 2, ‘stderr’: [‘Joining’, ‘univention-join: joins a computer to an ucs domain’, ‘copyright © 2001-2019 Univention GmbH, Germany’, ‘’, ‘Search DC Master: done’, ‘Check DC Master: done’, ‘Search ldap/base done’, “ldap_sasl_bind(SIMPLE): Can’t contact LDAP server (-1)”, ‘Insufficient access (50)’, 'Search LDAP binddn ', ‘’, ‘’, ‘* Join failed! ', ’ Contact your system administrator *’, '’, '* Message: Please visit https://help.univention.com/t/8842 for common problems during the join and how to fix them – binddn for user kazdal not found. ', ‘’, ‘Something went wrong while joining the system’, ‘Last lines of join.log:’, ‘Thu Sep 5 16:13:40 +03 2019: starting /usr/sbin/univention-join -dcaccount kazdal -dcpwd /var/univention/tmp/tmpxL5zi4 -skipIpMac -containerAdMemberMode -disableVersionCheck’, ‘running version check’, ‘OK: UCS version on ucserver.karali.local is higher or equal (4.41) to the local version (4.33).’, ‘binddn search on ucserver.karali.local with UDM failed’, ‘binddn search on ucserver.karali.local with GSSAPI failed’, ‘binddn search on ucserver.karali.local via LDAPI failed’, ‘’, ‘’, '’, '* Join failed! ', ’ Contact your system administrator ', ‘**************************************************************************’, ’ Message: Please visit https://help.univention.com/t/8842 for common problems during the join and how to fix them – binddn for user kazdal not found. ', ‘’, ‘Thu Sep 5 16:15:38 +03 2019: finish /usr/sbin/univention-join’, “sed: can’t read /etc/php/7.0/apache2/php.ini: No such file or directory”]} status=416
21298 utils 19-09-05 16:16:12 [ DEBUG]: tracking information: {‘status’: 416, ‘uuid’: ‘df323245-c1b9-4913-972c-6f502d7703db’, ‘app’: ‘digitec-suitecrm’, ‘value’: {‘code’: 2, ‘stderr’: [‘Joining’, ‘univention-join: joins a computer to an ucs domain’, ‘copyright © 2001-2019 Univention GmbH, Germany’, ‘’, ‘Search DC Master: done’, ‘Check DC Master: done’, ‘Search ldap/base done’, “ldap_sasl_bind(SIMPLE): Can’t contact LDAP server (-1)”, ‘Insufficient access (50)’, 'Search LDAP binddn ', ‘’, '’, '* Join failed! ', ’ Contact your system administrator ', ‘**************************************************************************’, ’ Message: Please visit https://help.univention.com/t/8842 for common problems during the join and how to fix them – binddn for user kazdal not found. ', ‘’, ‘Something went wrong while joining the system’, ‘Last lines of join.log:’, ‘Thu Sep 5 16:13:40 +03 2019: starting /usr/sbin/univention-join -dcaccount kazdal -dcpwd /var/univention/tmp/tmpxL5zi4 -skipIpMac -containerAdMemberMode -disableVersionCheck’, ‘running version check’, ‘OK: UCS version on ucserver.karali.local is higher or equal (4.41) to the local version (4.33).’, ‘binddn search on ucserver.karali.local with UDM failed’, ‘binddn search on ucserver.karali.local with GSSAPI failed’, ‘binddn search on ucserver.karali.local via LDAPI failed’, ‘’, ‘’, '’, '* Join failed! ', ’ Contact your system administrator ', ‘**************************************************************************’, ’ Message: Please visit https://help.univention.com/t/8842 for common problems during the join and how to fix them – binddn for user kazdal not found. ', ‘**************************************************************************’, ‘Thu Sep 5 16:15:38 +03 2019: finish /usr/sbin/univention-join’, “sed: can’t read /etc/php/7.0/apache2/php.ini: No such file or directory”]}, ‘version’: ‘7.11.3’, ‘role’: ‘domaincontroller_master’, ‘action’: ‘install’, ‘system-uuid’: ‘cf06fd13-fdd3-4926-9299-3b599dbe92a9’}
21298 actions.upgrade-search 19-09-05 16:16:13 [ DEBUG]: Calling upgrade-search
21298 actions.upgrade-search.progress 19-09-05 16:16:13 [ DEBUG]: 0
21298 actions.upgrade-search 19-09-05 16:16:13 [ DEBUG]: Checking 4.3/digitec-suitecrm=7.11.3
21298 actions.upgrade-search.progress 19-09-05 16:16:13 [ DEBUG]: 100
21298 actions.install.progress 19-09-05 16:16:13 [ DEBUG]: 100

gulden · September 16, 2019, 7:38am

Hello @azizkazdal,

from your postings I understand that you wanted to join your UCS system to an existing Active Directory Domain, right? For joining you used your personal account in the AD.

Does that account have full administrator rights in AD?

Joining UCS as a member server requires a user account with administrator rights like for example Administrator.

The SuiteCRM app should use the UCS internal OpenLDAP as directory service. When UCS is run as AD member in an Active Directory domain, the UCS system works as a kind of a proxy for LDAP taking care of the LDAP requests and it decides which data comes from UCS and which data is requested from AD.

Best regards,
Nico