Zarafa 7.1.14 installation schlägt fehl, zarafa4usc

german

#1

Hallo,

ich wollte zarafa updaten auf die neue Version, und habe auf zwei Servern Fehlermeldungen. Immer kommt es bei Zarafa4ucs zu problemen.

Wie kann ich zurück auf die 7.1.3?

Danke


#2

Hallo,

was bedeutet “immer kommt es bei Zarafa4ucs zu problemen”?

Wie lautet die Fehlermeldung genau?

Wie sieht Ihre Umgebung aus? Welche Systeme mit welchen UCS Rollen gibt es?

Sind weitere Hinweise in der Datei /var/log/univention/management-console-module-appcenter.log zu finden?

Was funktioniert auf den Systemen nach dem Fehler nicht?


#3

Moin,

im App Center kommt die Meldung:

Fortfahren nicht möglich,

Die Aktion führt bei folgenden Paketen zu nicht automatisch behebbaren Problemen:

zarafa4ucs
zarafa4ucs-udm

Log:
06.11.15 11:55:48.995 MAIN ( PROCESS ) : Starting UMC server …
06.11.15 11:55:51.211 MAIN ( PROCESS ) : Server started
06.11.15 11:56:00.330 SSL ( WARN ) : SSL error in _receive: [(‘SSL routines’, ‘SSL23_READ’, ‘ssl handshake failure’)]. Probably the socket was closed by the client.
06.11.15 11:57:35.018 ACL ( PROCESS ) : Allowed UMC operations:
06.11.15 11:57:35.018 ACL ( PROCESS ) : User | Host | Flavor | Command | Options
06.11.15 11:57:35.018 ACL ( PROCESS ) : ******************************************************************************
06.11.15 11:57:35.018 ACL ( PROCESS ) : False | ucs-001 | * | appcenter/* | {}
06.11.15 11:57:35.018 ACL ( PROCESS ) : False | ucs-001 | * | apps/* | {}
06.11.15 11:57:35.019 ACL ( PROCESS ) : False | ucs-001 | * | diagnostic/* | {}
06.11.15 11:57:35.019 ACL ( PROCESS ) : False | ucs-001 | * | ip/change | {}
06.11.15 11:57:35.019 ACL ( PROCESS ) : False | ucs-001 | * | join/* | {}
06.11.15 11:57:35.019 ACL ( PROCESS ) : False | ucs-001 | * | lib/* | {}
06.11.15 11:57:35.019 ACL ( PROCESS ) : False | ucs-001 | * | lib/server/* | {}
06.11.15 11:57:35.019 ACL ( PROCESS ) : False | ucs-001 | * | lib/server/reboot | {}
06.11.15 11:57:35.019 ACL ( PROCESS ) : False | ucs-001 | * | lib/server/shutdown | {}
06.11.15 11:57:35.019 ACL ( PROCESS ) : False | ucs-001 | * | lib/sso/* | {}
06.11.15 11:57:35.019 ACL ( PROCESS ) : False | ucs-001 | * | mrtg/* | {}
06.11.15 11:57:35.019 ACL ( PROCESS ) : False | ucs-001 | * | passwordchange/* | {}
06.11.15 11:57:35.019 ACL ( PROCESS ) : False | ucs-001 | * | quota/* | {}
06.11.15 11:57:35.019 ACL ( PROCESS ) : False | ucs-001 | * | reboot/* | {}
06.11.15 11:57:35.046 ACL ( PROCESS ) : False | ucs-001 | * | services/* | {}
06.11.15 11:57:35.046 ACL ( PROCESS ) : False | ucs-001 | * | setup/* | {}
06.11.15 11:57:35.046 ACL ( PROCESS ) : False | ucs-001 | * | sysinfo/* | {}
06.11.15 11:57:35.046 ACL ( PROCESS ) : False | ucs-001 | * | top/* | {}
06.11.15 11:57:35.046 ACL ( PROCESS ) : False | ucs-001 | * | ucr/* | {}
06.11.15 11:57:35.046 ACL ( PROCESS ) : False | ucs-001 | * | udm/* | {}
06.11.15 11:57:35.046 ACL ( PROCESS ) : False | ucs-001 | * | udm/request_new_license | {}
06.11.15 11:57:35.046 ACL ( PROCESS ) : False | ucs-001 | * | updater/* | {}
06.11.15 11:57:35.046 ACL ( PROCESS ) :
06.11.15 11:57:37.980 MAIN ( PROCESS ) : running: [’/usr/sbin/univention-management-console-module’, ‘-m’, ‘join’, ‘-s’, ‘/var/run/univention-management-console/4769-1446807457980.socket’, ‘-d’, ‘2’, ‘-l’, ‘de_DE.UTF-8’]
06.11.15 11:57:38.281 MAIN ( PROCESS ) : running: [’/usr/sbin/univention-management-console-module’, ‘-m’, ‘appcenter’, ‘-s’, ‘/var/run/univention-management-console/4769-1446807458281.socket’, ‘-d’, ‘2’, ‘-l’, ‘de_DE.UTF-8’]
06.11.15 11:57:38.907 MAIN ( PROCESS ) : running: [’/usr/sbin/univention-management-console-module’, ‘-m’, ‘updater’, ‘-s’, ‘/var/run/univention-management-console/4769-1446807458907.socket’, ‘-d’, ‘2’, ‘-l’, ‘de_DE.UTF-8’]
06.11.15 11:57:38.960 MAIN ( PROCESS ) : running: [’/usr/sbin/univention-management-console-module’, ‘-m’, ‘udm’, ‘-s’, ‘/var/run/univention-management-console/4769-1446807458960.socket’, ‘-d’, ‘2’, ‘-l’, ‘de_DE.UTF-8’]
06.11.15 12:08:54.762 MAIN ( WARN ) : Client: _recv: error on socket: [Errno 104] Die Verbindung wurde vom Kommunikationspartner zurückgesetzt
06.11.15 12:08:54.789 MAIN ( WARN ) : Socket died (module=join)
06.11.15 12:08:54.790 MAIN ( WARN ) : Module process join died (pid: 5483, exit status: -1, signal: -1, status: -1)
06.11.15 12:08:54.790 MAIN ( WARN ) : Cleaning up requests
06.11.15 12:08:54.790 MAIN ( WARN ) : Invalidating all pending requests 144680813469824-4
06.11.15 12:08:54.790 MAIN ( PROCESS ) : ModuleProcess: child died
06.11.15 12:08:54.790 MAIN ( PROCESS ) : ModuleProcess: child died
06.11.15 12:08:54.790 MAIN ( WARN ) : Cleaning up requests
06.11.15 12:08:54.790 MAIN ( WARN ) : Remove inactivity timer
06.11.15 12:08:54.790 MAIN ( WARN ) : Socket died (module=udm)
06.11.15 12:08:55.190 MAIN ( WARN ) : Socket died (module=updater)
06.11.15 12:08:55.190 MAIN ( WARN ) : Module process updater died (pid: 5490, exit status: -1, signal: -1, status: -1)
06.11.15 12:08:55.190 MAIN ( WARN ) : Cleaning up requests
06.11.15 12:08:55.190 MAIN ( PROCESS ) : ModuleProcess: child died
06.11.15 12:10:16.541 MAIN ( WARN ) : Socket died (module=appcenter)
06.11.15 12:10:16.541 MAIN ( WARN ) : Module process appcenter died (pid: 5484, exit status: -1, signal: -1, status: -1)
06.11.15 12:10:16.542 MAIN ( WARN ) : Cleaning up requests
06.11.15 12:10:16.542 MAIN ( PROCESS ) : ModuleProcess: child died
06.11.15 12:10:20.085 SSL ( WARN ) : SSL error in _receive: (-1, ‘Unexpected EOF’). Probably the socket was closed by the client.
06.11.15 12:10:20.086 MAIN ( PROCESS ) : Processor: dying
06.11.15 12:16:10.726 ACL ( PROCESS ) : Allowed UMC operations:
06.11.15 12:16:10.726 ACL ( PROCESS ) : User | Host | Flavor | Command | Options
06.11.15 12:16:10.726 ACL ( PROCESS ) : ******************************************************************************
06.11.15 12:16:10.726 ACL ( PROCESS ) : False | ucs-001 | * | appcenter/* | {}
06.11.15 12:16:10.726 ACL ( PROCESS ) : False | ucs-001 | * | apps/* | {}
06.11.15 12:16:10.726 ACL ( PROCESS ) : False | ucs-001 | * | diagnostic/* | {}
06.11.15 12:16:10.726 ACL ( PROCESS ) : False | ucs-001 | * | ip/change | {}
06.11.15 12:16:10.726 ACL ( PROCESS ) : False | ucs-001 | * | join/* | {}
06.11.15 12:16:10.726 ACL ( PROCESS ) : False | ucs-001 | * | lib/* | {}
06.11.15 12:16:10.726 ACL ( PROCESS ) : False | ucs-001 | * | lib/server/* | {}
06.11.15 12:16:10.726 ACL ( PROCESS ) : False | ucs-001 | * | lib/server/reboot | {}
06.11.15 12:16:10.726 ACL ( PROCESS ) : False | ucs-001 | * | lib/server/shutdown | {}
06.11.15 12:16:10.726 ACL ( PROCESS ) : False | ucs-001 | * | lib/sso/* | {}
06.11.15 12:16:10.726 ACL ( PROCESS ) : False | ucs-001 | * | mrtg/* | {}
06.11.15 12:16:10.726 ACL ( PROCESS ) : False | ucs-001 | * | passwordchange/* | {}
06.11.15 12:16:10.726 ACL ( PROCESS ) : False | ucs-001 | * | quota/* | {}
06.11.15 12:16:10.726 ACL ( PROCESS ) : False | ucs-001 | * | reboot/* | {}
06.11.15 12:16:10.726 ACL ( PROCESS ) : False | ucs-001 | * | services/* | {}
06.11.15 12:16:10.726 ACL ( PROCESS ) : False | ucs-001 | * | setup/* | {}
06.11.15 12:16:10.726 ACL ( PROCESS ) : False | ucs-001 | * | sysinfo/* | {}
06.11.15 12:16:10.726 ACL ( PROCESS ) : False | ucs-001 | * | top/* | {}
06.11.15 12:16:10.726 ACL ( PROCESS ) : False | ucs-001 | * | ucr/* | {}
06.11.15 12:16:10.726 ACL ( PROCESS ) : False | ucs-001 | * | udm/* | {}
06.11.15 12:16:10.726 ACL ( PROCESS ) : False | ucs-001 | * | udm/request_new_license | {}
06.11.15 12:16:10.726 ACL ( PROCESS ) : False | ucs-001 | * | updater/* | {}
06.11.15 12:16:10.726 ACL ( PROCESS ) :
06.11.15 12:17:49.733 MAIN ( PROCESS ) : running: [’/usr/sbin/univention-management-console-module’, ‘-m’, ‘appcenter’, ‘-s’, ‘/var/run/univention-management-console/4769-1446808669733.socket’, ‘-d’, ‘2’, ‘-l’, ‘de_DE.UTF-8’]
06.11.15 12:18:20.236 MAIN ( PROCESS ) : running: [’/usr/sbin/univention-management-console-module’, ‘-m’, ‘updater’, ‘-s’, ‘/var/run/univention-management-console/4769-1446808700236.socket’, ‘-d’, ‘2’, ‘-l’, ‘de_DE.UTF-8’]
06.11.15 12:28:22.825 MAIN ( WARN ) : Socket died (module=appcenter)
06.11.15 12:28:22.840 MAIN ( WARN ) : Module process appcenter died (pid: 7063, exit status: -1, signal: -1, status: -1)
06.11.15 12:28:22.840 MAIN ( WARN ) : Cleaning up requests
06.11.15 12:28:22.841 MAIN ( PROCESS ) : ModuleProcess: child died
06.11.15 12:28:35.870 MAIN ( WARN ) : Socket died (module=updater)
06.11.15 12:28:35.870 MAIN ( WARN ) : Module process updater died (pid: 7154, exit status: -1, signal: -1, status: -1)
06.11.15 12:28:35.870 MAIN ( WARN ) : Cleaning up requests
06.11.15 12:28:35.871 MAIN ( PROCESS ) : ModuleProcess: child died
06.11.15 12:28:40.028 SSL ( WARN ) : SSL error in _receive: (-1, ‘Unexpected EOF’). Probably the socket was closed by the client.
06.11.15 12:28:40.028 MAIN ( PROCESS ) : Processor: dying
06.11.15 15:38:49.335 AUTH ( ERROR ) : PAM: authentication error: (‘Fehler bei Authentifizierung’, 7)
06.11.15 15:38:49.642 AUTH ( ERROR ) : Authentisierung ist fehlgeschlagen. Bitte melden Sie sich erneut an
06.11.15 15:39:10.432 ACL ( PROCESS ) : Allowed UMC operations:
06.11.15 15:39:10.432 ACL ( PROCESS ) : User | Host | Flavor | Command | Options
06.11.15 15:39:10.432 ACL ( PROCESS ) : ******************************************************************************
06.11.15 15:39:10.437 ACL ( PROCESS ) : False | ucs-001 | * | appcenter/* | {}
06.11.15 15:39:10.437 ACL ( PROCESS ) : False | ucs-001 | * | apps/* | {}
06.11.15 15:39:10.437 ACL ( PROCESS ) : False | ucs-001 | * | diagnostic/* | {}
06.11.15 15:39:10.437 ACL ( PROCESS ) : False | ucs-001 | * | ip/change | {}
06.11.15 15:39:10.437 ACL ( PROCESS ) : False | ucs-001 | * | join/* | {}
06.11.15 15:39:10.437 ACL ( PROCESS ) : False | ucs-001 | * | lib/* | {}
06.11.15 15:39:10.437 ACL ( PROCESS ) : False | ucs-001 | * | lib/server/* | {}
06.11.15 15:39:10.437 ACL ( PROCESS ) : False | ucs-001 | * | lib/server/reboot | {}
06.11.15 15:39:10.437 ACL ( PROCESS ) : False | ucs-001 | * | lib/server/shutdown | {}
06.11.15 15:39:10.437 ACL ( PROCESS ) : False | ucs-001 | * | lib/sso/* | {}
06.11.15 15:39:10.437 ACL ( PROCESS ) : False | ucs-001 | * | mrtg/* | {}
06.11.15 15:39:10.437 ACL ( PROCESS ) : False | ucs-001 | * | passwordchange/* | {}
06.11.15 15:39:10.437 ACL ( PROCESS ) : False | ucs-001 | * | quota/* | {}
06.11.15 15:39:10.437 ACL ( PROCESS ) : False | ucs-001 | * | reboot/* | {}
06.11.15 15:39:10.437 ACL ( PROCESS ) : False | ucs-001 | * | services/* | {}
06.11.15 15:39:10.437 ACL ( PROCESS ) : False | ucs-001 | * | setup/* | {}
06.11.15 15:39:10.437 ACL ( PROCESS ) : False | ucs-001 | * | sysinfo/* | {}
06.11.15 15:39:10.437 ACL ( PROCESS ) : False | ucs-001 | * | top/* | {}
06.11.15 15:39:10.437 ACL ( PROCESS ) : False | ucs-001 | * | ucr/* | {}
06.11.15 15:39:10.437 ACL ( PROCESS ) : False | ucs-001 | * | udm/* | {}
06.11.15 15:39:10.437 ACL ( PROCESS ) : False | ucs-001 | * | udm/request_new_license | {}
06.11.15 15:39:10.437 ACL ( PROCESS ) : False | ucs-001 | * | updater/* | {}
06.11.15 15:39:10.437 ACL ( PROCESS ) :
06.11.15 15:39:13.489 MAIN ( PROCESS ) : running: [’/usr/sbin/univention-management-console-module’, ‘-m’, ‘join’, ‘-s’, ‘/var/run/univention-management-console/4769-1446820753454.socket’, ‘-d’, ‘2’, ‘-l’, ‘de_DE.UTF-8’]
06.11.15 15:39:14.531 MAIN ( PROCESS ) : running: [’/usr/sbin/univention-management-console-module’, ‘-m’, ‘appcenter’, ‘-s’, ‘/var/run/univention-management-console/4769-1446820754531.socket’, ‘-d’, ‘2’, ‘-l’, ‘de_DE.UTF-8’]
06.11.15 15:39:16.408 MAIN ( PROCESS ) : running: [’/usr/sbin/univention-management-console-module’, ‘-m’, ‘udm’, ‘-s’, ‘/var/run/univention-management-console/4769-1446820756408.socket’, ‘-d’, ‘2’, ‘-l’, ‘de_DE.UTF-8’]
06.11.15 15:39:16.980 MAIN ( PROCESS ) : running: [’/usr/sbin/univention-management-console-module’, ‘-m’, ‘updater’, ‘-s’, ‘/var/run/univention-management-console/4769-1446820756979.socket’, ‘-d’, ‘2’, ‘-l’, ‘de_DE.UTF-8’]


#4

Hallo,

nach der Fehlermeldung ist noch nichts passiert, Sie sind also noch auf der alten Version. Leider haben Sie das management-console-server.log erwischt. Da wir nun die Fehlermeldung kennen, kann ich aber sagen, dass das appcenter.log da sowieso nicht weiterhelfen wird.

Zunächst einmal könnte es sein, dass das eingebundene unmaintained repository Probleme verursacht. Falls Sie unmaintained eingebunden haben, deaktivieren Sie es einmal testweise (ucr set repository/online/unmaintained=‘no’) und versuchen Sie das Update erneut einzuspielen.

Falls das auch nicht hilft, müssen wir das Problem in der Tiefe debuggen. Dazu brauchen wir die aktuell installierte Zarafa Version. So sieht es bei mir aus:

# ucr search --brief zarafa_
repository/online/component/zarafa_20150807/description: Zarafa Collaboration Platform
repository/online/component/zarafa_20150807/localmirror: false
repository/online/component/zarafa_20150807/server: appcenter.software-univention.de
repository/online/component/zarafa_20150807/unmaintained: disabled
repository/online/component/zarafa_20150807/version: current
repository/online/component/zarafa_20150807: enabled

Der Teil mit zarafa_ ist die aktuell installierte Zarafa Komponente. Das wird am Ende wieder benötigt. Jetzt das neueste Zarafa Repository aktivieren und ein Update simulieren. Die Ausgabe von apt-get -s upgrade bitte hier posten!

univention-add-app -l zarafa
apt-get update
apt-get -s upgrade

Am Ende die Repositorykonfiguration wieder zurücksetzen. Dazu wird die Zarafa Komponente von oben gebraucht. Das zarafa_ bitte entsprechend ersetzen

univention-add-app -a zarafa_<DATUM>