UCS5 & Nextcloud is a gamble

Have same problems with the apps - it’s on a production system - I have 5.0-1 errata235 - this is newer or I’m wrong? Is there a way to fix it? It’s still bad as some data changed and a roleback to an snapshot would be bad, especially as it would be need to be done again and again.

At first nextcloud was missing, now Jitsi is missing…

Hmm… after installing the errata, are you sure ?

Please send:

docker images

and

univention-app info

Thx

Before last updates nextcloud was working, Jitsi was working, I did only package updates and than Jitsi was gone, too.

The requested infos:
ucs

Thx, please send me you /var/log/univention/updater und appcenter.log via https://upload.univention.de/ and send me the number you get in the process.
You should safe the data manually and reinstall both after identifying the problem. I didn’t lost any data while fixing this error with other applications. But better a backup today than the one we’ve forgot yesterday :wink:

Sorry for delay - now here’re the logs:
upload_ZrsN4w.txt
upload_GMMZrs.txt

There came a new update since this time, it’s already installed…
I was able to click “install” for nextcloud, but got this error while installing:

The container for 4.4/nextcloud=21.0.7-0 could not be started!

docker logs f3d5ed62f83fbf76bff6af3877f6ae38e3aa0baa04c6153aa2ca395c0d3a023e:


dockerd logs:
-- Logs begin at Fri 2022-01-14 00:36:14 CET, end at Thu 2022-03-17 16:18:43 CET. --
Feb 15 21:45:01 dc01 dockerd[1301]: time="2022-02-15T21:45:01.298399618+01:00" level=info msg="Removing stale sandbox 426c76cfb026ce573abaaed46631088600299c683e35bb3db40ac9d52b79bd44 (9b77d91464d4348d716ef59f67da4e8164d34a89506bff6bbfccf9a826bd37cd)"
Feb 15 21:45:01 dc01 dockerd[1301]: time="2022-02-15T21:45:01.391705085+01:00" level=warning msg="Error (Unable to complete atomic operation, key modified) deleting object [endpoint 895d0778802316fc69ba0cb94105b2666a7f487fc893b012a877a82b0835174c 57eb713eee9b0415567cb95a35c2f3b44bba49967f49e3c9a536d5be18023aee], retrying...."
Feb 15 21:45:01 dc01 dockerd[1301]: time="2022-02-15T21:45:01.571541093+01:00" level=info msg="Removing stale sandbox 471c6bbecaa5701ec7c76506acb4c726f94b5c5deabea229f44845b429e9dc87 (aa1b013570e41d4999d66a8f4ebd434f4580cfd45e510fb0901350470b37e7ea)"
Feb 15 21:45:01 dc01 dockerd[1301]: time="2022-02-15T21:45:01.683322796+01:00" level=warning msg="Error (Unable to complete atomic operation, key modified) deleting object [endpoint aded577cb1fba6c28af14dc83cfbd662653e64aa9fed044641428c62acc78dcb 7471df597b15f66bcd947bf333370aeb42d7852f17c030fb1919eb881c101218], retrying...."
Feb 15 21:45:01 dc01 dockerd[1301]: time="2022-02-15T21:45:01.865115774+01:00" level=info msg="Removing stale sandbox 660f4c2086a93bd8388fea697f92b2f0c8b397341340e777c97feb75231bb2aa (aca4c951dda149a78ff401ee2bf93569a04f83e5f8ae313c6347a3cb01e21a75)"
Feb 15 21:45:01 dc01 dockerd[1301]: time="2022-02-15T21:45:01.871937754+01:00" level=warning msg="Error (Unable to complete atomic operation, key modified) deleting object [endpoint aded577cb1fba6c28af14dc83cfbd662653e64aa9fed044641428c62acc78dcb b94108bb24f40f182f634a9c0177db70aaf900e93e2ea9b7fb5d46a72b710c2c], retrying...."
Feb 15 21:45:02 dc01 dockerd[1301]: time="2022-02-15T21:45:02.065641547+01:00" level=info msg="Removing stale sandbox b85da7923e37b97af0a1c59308bee6de6b3666a8be4538f6e49e9ec8a7a4c862 (7f7c1676847ca490aae70ceb0d2ca9e703cd6b8071b154af4c36cbf178b447ee)"
Feb 15 21:45:02 dc01 dockerd[1301]: time="2022-02-15T21:45:02.282337175+01:00" level=warning msg="Error (Unable to complete atomic operation, key modified) deleting object [endpoint 895d0778802316fc69ba0cb94105b2666a7f487fc893b012a877a82b0835174c c48c422fdf65585ccb50404a6faaf30d7af8e4f0df8441a9b977d8aa028b3a45], retrying...."
Feb 15 21:45:03 dc01 dockerd[1301]: time="2022-02-15T21:45:03.974746776+01:00" level=info msg="Loading containers: done."
Feb 15 21:45:04 dc01 dockerd[1301]: time="2022-02-15T21:45:04.413274988+01:00" level=info msg="Docker daemon" commit=afacb8b7f0 graphdriver(s)=overlay2 version=19.03.8
Feb 15 21:45:04 dc01 dockerd[1301]: time="2022-02-15T21:45:04.419401338+01:00" level=info msg="Daemon has completed initialization"
Feb 15 21:45:04 dc01 dockerd[1301]: time="2022-02-15T21:45:04.503303708+01:00" level=info msg="API listen on /var/run/docker.sock"
Feb 15 21:49:47 dc01 dockerd[1301]: time="2022-02-15T21:49:47.272901939+01:00" level=info msg="ignoring event" module=libcontainerd namespace=moby topic=/tasks/delete type="*events.TaskDelete"
Feb 15 21:51:45 dc01 dockerd[1301]: time="2022-02-15T21:51:45.656027154+01:00" level=info msg="ignoring event" module=libcontainerd namespace=moby topic=/tasks/delete type="*events.TaskDelete"
Feb 15 21:51:45 dc01 dockerd[1301]: time="2022-02-15T21:51:45.957766347+01:00" level=info msg="ignoring event" module=libcontainerd namespace=moby topic=/tasks/delete type="*events.TaskDelete"
Feb 15 21:51:45 dc01 dockerd[1301]: time="2022-02-15T21:51:45.967717792+01:00" level=info msg="ignoring event" module=libcontainerd namespace=moby topic=/tasks/delete type="*events.TaskDelete"
Feb 15 21:51:56 dc01 dockerd[1301]: time="2022-02-15T21:51:56.144761565+01:00" level=info msg="ignoring event" module=libcontainerd namespace=moby topic=/tasks/delete type="*events.TaskDelete"
Mär 12 12:53:26 dc01 dockerd[1301]: time="2022-03-12T12:53:26.635916561+01:00" level=error msg="stream copy error: reading from a closed fifo"
Mär 12 12:53:26 dc01 dockerd[1301]: time="2022-03-12T12:53:26.635916585+01:00" level=error msg="stream copy error: reading from a closed fifo"
Mär 12 12:53:26 dc01 dockerd[1301]: time="2022-03-12T12:53:26.646049701+01:00" level=warning msg="Health check for container bbc929750e65a43dd7718725a7cceee5ffaf2b38bd02d736ec9e3d751c5e61a6 error: context deadline exceeded: unknown"


docker inspect:
{'Status': 'created', 'Running': False, 'Paused': False, 'Restarting': False, 'OOMKilled': False, 'Dead': False, 'Pid': 0, 'ExitCode': 0, 'Error': '', 'StartedAt': '0001-01-01T00:00:00Z', 'FinishedAt': '0001-01-01T00:00:00Z'}
{'Data': {'LowerDir': '/var/lib/docker/overlay2/2dbaab40e9e74b36aa2c11bff3a8a641a2382ff1ef3d358e57f3263a1e3816ad-init/diff:/var/lib/docker/overlay2/e9b2bbb6cd115fbdd8ec25b273aa2c7c3b9a9904b6bb87eba629e6cd48ea21ba/diff:/var/lib/docker/overlay2/ed25ae7c6396295c84ef62b9fa3cf8a309f2d40eaba27f8410cb5fd13b55a766/diff:/var/lib/docker/overlay2/ae1208115681960dd985968ba75a82f764f386f49f1d04d7028b0f6107112cde/diff:/var/lib/docker/overlay2/6ae1bf504f4d66eedc26d018f28a7b5843244fb4713260da4326aeb7d1828ec0/diff:/var/lib/docker/overlay2/57f4d230c947860a2ea66fa135de5f3e7b89da5a1cd8cfc1c9d9bd092e215810/diff:/var/lib/docker/overlay2/8698f82528cff8ad4983e20ec3562e06c95dae4bb39b3f3441398599b58e946d/diff:/var/lib/docker/overlay2/d27fd4df2e245828a1ee6cf1283a08c58ec2c227b0c5cd86ae6b291bb81d2791/diff:/var/lib/docker/overlay2/392b7118211af1e7a95e3eba627d5a48d0f633cacb299cb5b040b19422a0caba/diff:/var/lib/docker/overlay2/d5b400e1b426ffa55fea8151e2480490cb8080a4456dd3636756e1849fc41f3c/diff:/var/lib/docker/overlay2/30a4f141b29881035b50132917678eb2aa90c8760b765d51a2eeeb89ccc6d069/diff:/var/lib/docker/overlay2/a9edb24c1cb253bc6372c1193ea291831e99bc8f59ac9e461f81a25045804285/diff:/var/lib/docker/overlay2/0b0e10ecb830c2332f8d7722c15bd72aec90bf590562fbd91ea636eac7a3487d/diff:/var/lib/docker/overlay2/fc0bfa393709d9ba61a042f0c32c613cac5fb9e2b80e1f66f545ebd7e2a17843/diff:/var/lib/docker/overlay2/d816922f24e773b103a3de0d3a15c392cd6ded9bf8d55743ca4e2a1ec0dd7038/diff:/var/lib/docker/overlay2/9b4538bde52bcd349a860dec2217657760de713aba85d50eabf8b4380b80d873/diff:/var/lib/docker/overlay2/f386e63dd9f8a184fb368298a6096bf5cc1bdc62a4d8de8c097183775d8b2d90/diff:/var/lib/docker/overlay2/a07d3c6dd63d69df0ed839fa09fc303cd2315d11a64d6dedde40f9ad7429f1f5/diff:/var/lib/docker/overlay2/ac1464e72ba0f663dba193bbf44366cde022bda27cd5cfb756eee4f3ba6b5f0f/diff:/var/lib/docker/overlay2/e61fa100eab93a8a02f92ac6b81f93f14f297e342e81aa2891a025e1269666ae/diff', 'MergedDir': '/var/lib/docker/overlay2/2dbaab40e9e74b36aa2c11bff3a8a641a2382ff1ef3d358e57f3263a1e3816ad/merged', 'UpperDir': '/var/lib/docker/overlay2/2dbaab40e9e74b36aa2c11bff3a8a641a2382ff1ef3d358e57f3263a1e3816ad/diff', 'WorkDir': '/var/lib/docker/overlay2/2dbaab40e9e74b36aa2c11bff3a8a641a2382ff1ef3d358e57f3263a1e3816ad/work'}, 'Name': 'overlay2'}

How would be the successful way to reinstall nextcloud on univention?

Please follow the link above and remove the nextcloud container.

Thanks,

I’ve received the downloads. I can’t say yet why there is the message at arround 22-03-17 - 16:19:06 in the log:

send_information: action=install app=nextcloud value=e703cd6b8071b154af4c36cbf178b447ee)"\nFeb 15 21:45:02 
dc01 dockerd[1301]: time="2022-02-15T21:45:02.282337175+01:00" level=warning msg="Error (Unable
to complete atomic operation, key modified) deleting object [endpoint
895d0778802316fc69ba0cb94105b2666a7f487fc893b012a877a82b0835174c
c48c422fdf65585ccb50404a6faaf30d7af8e4f0df8441a9b977d8aa028b3a45], retrying...."\nFeb 15 21:45:03 dc01 dockerd[1301]:

and

 25201 actions.upgrade-search           22-03-17 16:19:06 [   DEBUG]: Calling upgrade-search
 25201 actions.upgrade-search.progress  22-03-17 16:19:06 [   DEBUG]: 0
 25201 actions.upgrade-search           22-03-17 16:19:06 [   DEBUG]: Checking 4.4/nextcloud=21.0.7-0
 25201 actions.upgrade-search.progress  22-03-17 16:19:06 [   DEBUG]: 100
 25201 actions.install                  22-03-17 16:19:06 [   ERROR]: 
The container for 4.4/nextcloud=21.0.7-0 could not be started!

But as I`ve suggested please remove the nextcloud container according to the article suggested and install nextcloud again.

All the best :slight_smile:

I reinstalled Nextcloud and it looks working again. Thanks. I hope it will persist and not run into same issue again.

I hope so too :wink:
Thanks for sharing.

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