Works for me on a ucs test system
my test inbox is not really large, but you are just referring to the indicator of how far along he is in the sync, right? I could not see any issues with resyncs (i did quite some to get behind these empty items).
Hello fbartels,
thanks for giving it a try on your test system.
Correct, this is what I was referring to, the blue bar and the field “Verbleibend” simply do not update during the resync (they remain as shown in the screenshot).
I found out that GAB sync is still working for another user on a different computer.
But on my local machine with my user it is not. Same with the progress inidicator while resyncing.
Very strange … already tried different versions of KOE and even Outlook was reinstalled.
Any ideas what else can I try or check?
Checking logs is always a good idea 
For koe there are two logs to check;
- one is the koe logging in %temp% on the client.
- the other is the logging of z-push
Thanks for the hint, I created debug-logs for both and captured starting the Oulook-Client and hitting the KOE “Sync GAB” button. Can’t see anything special or critical in the logs …
I give up now 
I am not planning to push this as an update into the official app center. But for you this is not an issue, since you can retrieve it through the subscription key.
After update yesterday, I’m affected too.
Outlook 2016/Active Sync: (HTML-) Mails not shown at all.
IOS Devices show messages but no text in body.
I have no subscription key.
It seemed there is no other workaround?
So, I should rely on webmail only for a couple of weeks/months?
Well … this is what you can do:
Just want to post that we encountered the same behaviour with Kopano Core 8.6.8.2 since we updated our servers a week ago.
We encountered this issue also by using kopano-migration-pst that nearly 50% of the emails showed up empty in Outlook.
Even disabling Kopano OLE deleting the account and reinstallung did not solve the issue nearly 50% of the emails stayed empty in Outlook.
Regards!
Andy
Dear Kopano-Team,
we’re having the same issue here, using the community edition with z-push and iOS Clients.
As far as I understood the thread so far, the bugfix will not be published via the app center?!
Will it become part of one of the future updates?
Is there a chance to get the bugfix in any other way?
Many thanks in advance!
Ingo
Yes, preparing an app update takes time and effort. Not only on our side, but also on the side of Univention. This time I currently have to spend on other things.
Yes, naturally. I cannot say when, though.
I have already listed the options above:
- get a Kopano subscription, which starts at 75€ and includes five users and use the repo update functionality of the app. The other benefit of this is that you this way also support further development and allow me and my colleagues to spend time on community work.
- if you cannot spare the 75€ write an email to the above email and get a free 30 days evaluation key.
WOW, many thank for the quick reply, even on Sunday!
You guys are really doing a fantastic job here!
Emailed with @fbartels today and he indicated an update for Kopano4UCS arriving soon (probalby next week). So I guess this will resolve the problem described here.
That’s fantastic news. Thanks for sharing!
Just to follow this thread, got the same problems after updating…
Mails seem to be okay in the Web interface.
Same with me, eagerly awaiting the update in the UCS app center…
Hallo @fbartels
Just wanted to ask if you can state when an Update will be available. The version in the app store still says 8.6.8.2
Thank you very much!
Once there has been a 8.7.1 release I will start working on an ucs update. We are still figuring out some stuff for the 8.7.1, though and at this moment I do not dare to make an estimate. I will be away on holiday starting next week, so its either this week or once i am back.
Thank you for the feedback! Have a nice holiday 
Meanwhile you can use the trial key and update to the latest verison in the Kopano repository. This has solved the problem for me: https://kopano.com/kopano-testversionen/?lang=de
Click to download any version, type in your Email address and you’ll receive a serial.
Use this in the Kopano UCS App (App Settings) and update Kopano. After the trial period expired you don’t loose any functionality. Your next update then should be the next higher version of Kopano4UCS than the one you have currently installed via repo.
Today I see this:
- [Kopano Core](javascript:void(0)): Version 8.6.8.2 can be updated to 8.7.1.0
- [Kopano WebApp](javascript:void(0)): Version 3.5.2.2146 can be updated to 3.5.5.2276
- [Z-Push for Kopano](javascript:void(0)): Version 2.4.4 can be updated to 2.4.5
Thank you so much for your hard work, fbartels and the Kopano and UCS teams!
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